PERSONAL DETAILS
Lot 18, Willowdene, Church Road, Bog Walk, P.O. 105, St. Catherine
Telephone: -
Email:-
AREAS OF EXPERTISE
Office Procedures
Typing & word-processing
File Management
Reception duties
Decision making
Administration
MS Office applications
Curriculum Vitae
DIANE O. SHAW – BARROWS
B.Sc. – Human Resource Management & Administration
A.Sc. – Business Administration
PERSONAL SUMMARY
A team player, with a commitment to customer service, possessing a long track record of working in various administrative roles, coupled with good administrative skills. I have a highly organised approach, plenty of initiative and a genuine desire to contribute to the on-going success of your organization.
CAREER HISTORY
Ministry of Transport and Mining; February 2016 –
OFFICE & UTILITY MANAGER; Administration & Property Management Unit
Duties
Key deliverables are produced within agreed timeframes and to required standards;
Reliable and timely provision of ancillary services;
Established deadlines, targets and quality standards are consistently met;
The grounds are maintained in accordance with established standards and correct environmental practices are observed;
Equipment are serviced and maintained in operable condition;
Chemicals and other supplies used are in keeping with established standards;
Confidentiality and integrity exercised;
Reports are accurate and timely;
Welfare of staff is identified and addressed;
Effective and efficient delivering of messenger service;
Timely relocation and/or provision of furniture, equipment and other items;
Maintenance schedules for buildings and equipment developed
Ministry of Transport, Works and Housing; October 2013 – January 2016
EXECUTIVE SECRETARY; Executive Management Unit
Responsible for the administrative processes within the Office, as well as, providing general secretarial support to enable its smooth and effective operation.
PERSONAL SKILLS
Service oriented
Responsiveness
Leadership skills
Professional judgment
Well organized
Energetic
Excellent communicator
Tactful & articulate
Problem solving
Duties
Produce letters, memoranda, reports and other official documents
Record In-coming and Out-Going correspondences in the provided correspondence tracking system
Record and transcribe minutes of meetings
Maintains schedule of all appointments and official engagements of the Chief Technical Director
Assist in the preparation/compilation of monthly, quarterly and annual reports
Request and maintain stationery for the Unit
Perform follow-ups to secure timely response from internal and external entities in respect to letters and memoranda coming and going out of the Unit
Assist in preparing/handling of Cabinet Submissions and Cabinet Notes
Assist with the compilation of monthly, quarterly and annual reports for the Housing Portfolio
Assist in the compilation of comments/feedback requested by internal departments/units and external ministries/agencies on policy
Provides the necessary logistic support in arranging meetings by arranging venues, informing attendees and other related activities
Ministry of Transport, Works & Housing-2011- September 2013
EXECUTIVE SECRETARY (Actg.); Executive Management Unit
Duties
Typing letters, memos and reports
Record In-coming and Out-Going correspondences in the provided correspondence tracking system
Record and transcribe minutes of meetings
Convene and confirm meetings for the Chief Technical Director
Request and maintain stationery for the Unit
Answering and recording telephone messages for the Chief Technical Director and other members of the Executive Division
Prepare and circulate, weekly, schedules of activities - the Chief Technical Director
Answering and routing telephone calls to respective member of staff
Assisting in maintaining a up-to-date Filing/Records Management System
Dispatching correspondences internally and externally to relevant officers for action/information/follow-up
Ministry of Water & Housing-
SENIOR SECRETARY; Strategic Planning & Information, Communication & Technology Unit
Duties
Typing letters, memos, and reports
Assist with the compilation of Corporate Plans and Annual Reports
Record In-Coming and Out-Going Correspondences
Record and transcribe minutes of meetings
Maintain an up-to-date Filing/Records Management System
Convene and confirm meetings for Directors
Request and maintain Stationery for the division
Answering and recording telephone messages for Senior Directors/Director and other members of staff within the unit
Monitor Attendance Register and compile necessary report
KEY COMPETENCIES AND SKILLS
Administration
Competent on most Microsoft Office program
Able to use office equipment like copiers, fax’s, scanners, printers, computers and office software.
Professional
Analysing problems by collecting data, establish facts, and drawing valid conclusions
Strong work ethic; self-starter; results orientated
Active team member with self-drive and motivation.
Personal
Acting with the highest ethical standards, and always treating others fairly and with respect
A creative & innovative thinker
Having a practical approach to problem solving.
ACADEMIC QUALIFICATIONS
University College of the Caribbean
B.Sc. Human Resource Management2015
University College of the Caribbean
A.Sc. Business Administration2012
NCTVET
Certificate in Customer Service Training (Level 1) 2011
Procurement Workshop Sept. 2009
Management Institute for National Development (MIND)
Diploma- Advanced Executive Administrative Management Feb2007
Management Institute for National Development (MIND)
Certificate in Administrative Management (CAM) Levels 1-4
Management Institute for National Development (MIND)
Certificate Supervisory Management June 2005
Management Institute for National Development (MIND)
Certificate; Alpha Hand Speed Writing at 100 w.p.mOct. 2003
REFERENCES
Available on request
