Diana Susan

Diana Susan Arad 310310-- - Willing to relocate: Anywhere WORK EXPERIENCE Graphic Designer Inred Advertising - Arad - July 2016 to August 2018 • As a graphic designer I created visual concepts by hand or using computer programs ( CorelDraw, Ilustrator, Photoshop and very little InDesign) to comunicate, inspire and inform the costumers. I developed overall layout and production design for advertisments, brochures, magazines and big prints ( roll-ups, wave walls, billboards, stand design) . I created designs for bussiness cards , postcards etc for clients coming in our agency in less than 20 minutes, our agency had a policy for small products like these, if we do your design in 20 minutes you do not have to pay for the graphics. • The agency has It’s own digital printing shop with professional printing machinery, this helped me a lot in my design creation, because I knew how to correctly design certain products without compromising the design. • I have great knowledge of DTP ( used to do a lot for my designs and from different agencies where they didn’t had a DTP specialist) • I the spare time I had , I wanted to learn how to work with the printer and the rest of the equipment we had, therefore besides creating the designs I worked on physically producing them, from printing to finishing them by cutting them with the pneumatic guillotine. Assistant Manager ZARA - September 2011 to July 2014 • • • • • • • • • Assist the Retail Store Manager in planning and implementing strategies to attract customers Coordinate daily customer service operations (e.g. sales processes, orders and payments) Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory Evaluate employee performance and identify hiring and training needs Supervise and motivate staff to perform their best Coach and support new and existing Sales Associates Monitor retail operating costs, budgets and resources Suggest sales training programs and techniques • • • • • • • • Communicate with clients and evaluate their needs Analyze consumer behavior and adjust product positioning Handle complaints from customers Research emerging products and use information to update the store’s merchandise Create reports, analyze and interpret retail data, like revenues, expenses and competition Conduct regular audits to ensure the store is functionable and presentable Make sure all employees adhere to company’s policies and guidelines Act as store’s representative and set an example for the staff Cinema Deputy Manager Cinemacity - Arad - June 2010 to July 2011 • • • • • • • • Planning, developing and supervising promotional and advertising projects. Recruiting, training and managing staff. Collaborating with community representatives to promote film within the local community. Undertaking administrative tasks; setting shift rotas and organising staff payment. Ensuring the venue, facilities and staff meet stipulated health and safety regulations. Managing budgets. Dealing with enquires from the press and public. Ensuring the cinema meets set audience targets each month/year etc. Waitress KF Arad - Arad - March 2009 to October 2009 • Providing excellent wait service to ensure satisfaction • Taking customer orders and delivering food and beverages • Making menu recommendations, answering questions and sharing additional information with cafe costumers. Bartender Bierhaus - October 2005 to July 2008 • This was one of my jobs I had during University • My main duties were: to get costumers orders, preparing drinks( cocktails, shots etc), and charging the money for them • Complete the waitress orders from the tables • Doing the stocks every night after closing • Cheking the sales for everynight EDUCATION Certificate in Print and Graphic Design Link Academy Online November 2015 to November 2018 Diploma in Pedagogy of Art West University Of Timisoara Visual Arts and Design - Timisoara October 2005 to July 2008 High school in Bilingual Philology ( English/French) National College - Arad September 2001 to June 2005 SKILLS Retail Management, Sales, Management, Graphic Design, Drawing, DTP, Adobe Photoshop, Adobe Illustrator, Adobe Indesign, Corel Draw, Adobe Acrobat, Microsoft Office, Microsoft Excel, Customer Service ADDITIONAL INFORMATION • At the moment I am preparing for my ACE (Adobe Certified Expert) exam.