Diana SanPedro-
-
Highly motivated and experienced e-commerce
Virtual Assistant seeking a challenging role to leverage my skills
in managing online stores, optimizing customer service, and
driving sales growth.
WORK EXPERIENCE
EDUCATION
Barridz Photography | PRESENT
Contract Studio Graphic Designer
Edit, retouch,and enhance photos using
Adobe Photoshop, Lightroom, or other tools.
Create layouts for albums, collages, print
ads, and digital posters.
TESDA Vocational | 2024
Organic Agriculture
Production NC II
Lazada, Shopee , Tiktok Ph | 2020 - 2024
E-commerce Manager
TERTIARY|-
Bulacan State University
Product listing and updating
Order processing and tracking
Customer service and email support
Inventory management
Managing Promotions & Campaigns
Running Ads (Sponsored Solutions) Tiktok Shop Ads
Bachelor of Science in Information
Technology (BSIT) UNDERGRAD
SECONDARY |-
Pres. Diosdado P. Macapagal
High School
Black Shirt Clothing Co. | May-
Facebook Page Admin / Support
Responding to inquiries (e.g., product info,
prices, shipping)
Solving problems (e.g., delayed orders, wrong
items)
Following up on customer concerns
Taking manual orders via chat
SKILLS
Knowledge in Adobe Photoshop
Managing E-commerce
Ability to work in a fast-paced
environment
Chat Support
REFERENCES
GLAISA SALVADOR
ANGELICA MANAYAO
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