DIANA ROSE J. DECULING
NO 663 J.P Rizal Avenue Malanday, Marikina City
CP No.:--
Objective:
To pursue a challenging career with your company that will enhance my skills and experience with an opportunity for professional growth. Furthermore, I work well with others, self-driven and with capacity to excel to its job appointment.
Education
-Isabela State University
Bachelor of Science in Business Administration
Major in Management
Professional Experience
January 2014-July 2016-Admerex Solution- Makati
Collection Specialist
Handling Inbounds call for client.
Reminding clients for their banks monthly obligations.
Recommends and explain various solutions on client’s debts.
June, 2012 – January 2014 -Citibank N.A Libis, Quezon City
Loan Officer
Handling Refund Processing.
Handling Post-Dated Checks delivery processing.
Handling Refund call outs to card holders to inform refund from the bank.
Assigned to call clients who did not receive SMS notification for approved loan.
July, 2009 - May, 2012-Citibank N.A Libis Quezon City
Collection Officer
Reminds clients of their monthly obligations for the loan.
Recommends and explains various bank programs to assist clients in dealing with their finances.
Handling simulation of account (personal loan).
May 2008 - May 2009-DHL Express Philippines Makati City
Collection Assistant Officer
Handling 120-360 (days past due) accounts
Remind client of pay they past due account for the cargo payment
Responsible to provide and process Statement of Account for customer.
August 2007 - May 2008 Domingo and Molaer Law Offices
Legal Officer
Reminds clients of their monthly obligations for the loan.
Recommends and explains various bank programs to assist clients to deal with their finances.
Conducting Field Visit to client.
Skills:
Proficient in Microsoft Word, Excel, Power point, Enhanced Cardpac System(ECS), Computer Aided Collection System (CACS)
Above average communication skills.
References:Available upon request
I hereby certify that the information contained in this document are true and correct to the best of my knowledge and that all my references could surely vouch for my integrity and conduct.
DIANA ROSE J. DECULING
Applicant