Diana Rose Eder Bandiola

DIANA ROSE E. BANDIOLA PROFESSIONAL SALES COUNSELOR WELCOME TO MY PORTFOLIO! HI! I’M DIANA! I am a motivated and enthusiastic customer service professional with over 10 years of client interaction experience. I am dedicated to preserving client happiness and contributing to my employer's success. My career has been defined by strong organizational skills, customer service expertise, a focus on phone inquiries, and an unwaveringly positive work attitude. SKILLS & EXPERTISE Customer Service Expert Telephone Inquiries Specialist Strong Organizational Skills Energetic Work Attitude Quick Learner Basic Google Sheet Formula Tech-savvy / Computer Literate Research Expert Problem-solving Skills Analytical Skills WORK EXPERIENCES LEADERJAM SALES MANAGER | ALL-AROUND VA OCT 2022 - PRESENT Sitel Group Tier 1 CSA | Sales Champ Position MAY 2019 - MAY 2021 Capital One Sr. Accounts Specialist FEB 2019 - JUL 2021 WORK EXPERIENCES VXI MOA CSR | Billing Specialist | Sales JUN 2018 - JAN 2019 IQOR RMS Collection Specialist | Billing Specialist AUG 2017 - MAY 2018 EPERFORMAX BPO SALES MANAGER | ALL-AROUND VA JUL 2016 - AUG 2017 WORK EXPERIENCES IBEX GLOBAL CSR | Sales DEC 2015 - JUL 2016 TELETECH CSR | Billing Specialist NOV 2012 - DEC 2015 STARTEK CSR | Escalation Team MAY 2011 - SEP 2012 WORK SAMPLES PRIVATE LABEL CREATION APPOINTMENT SETTING EMAIL MANAGEMENT (HELPDESK) POWERPOINT PRESENTATION DATABASE CREATION DATABASE MANAGEMENT AI TOOL EXPERTISE (CHATGPT) LET’S KEEP IN TOUCH Contact-- THANKS FOR CHECKING MY PORTFOLIO!