Diana Rose B. Castaños
Lot 20 Blk 8 Phase 2A Elisa Homes, Molino 4
Bacoor City, Cavite
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OBJECTIVES
To seek challenging assignment and responsibility with an opportunity for growth and
career advancement as a successfully achievement.
QUALIFICATIONS EDUCATIONAL ATTAINMENT
• Hardworking and flexible in assigned work Tertiary
• Willing to learn and to be taugt Bachelor of Science in Nursing- Year 2003
City College of Manila
Escolta, Manila
PERSONAL INFORMATION
Secondary
Age: 32 years old Lakan dula High School- Year 2002
Birthday : December 7, 1985 Gagalangin, Tondo
Birthplace : Tondo, Manila
Height : 5’4’’ Elementary
Weight : 95 lbs. Rizal Elementary School- Year 1998
Tayuman, Tondo
WORK EXPERIENCE
Fax Parcel Print
Bacoor City, Cavite: January 14, 2019 – Present.
• Answer and direct phone calls
• Organize and schedule meetings and appointments
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office supplies
IMG World of Adventures - Rides & Attraction, Operation (Pre-Opening Team)
City of Arabia, Dubai : March 24, 2016 – October 10, 2018
• Welcoming and greeting guests, screening for appropriate attire and height requirements.
• Providing guests with attraction information, monitoring the queue lines and make appropriate adjustments, measuring attraction wait times and keeping the area neat and organized.
Farah Leisure Parks Management LLC - Rescuer / Lifeguard
YAS Water World / Ferrari World Abu Dhabi
Abu Dhabi U.A.E: March 10, 2015 – Aug. 10, 2016
• Maintain continuous surveillance of people in swimming pools, slides and other facilities.
• Perform rescues in the event of drowning or swimming accidents.
• Perform first aids and CPR according to the demands of adverse situation
Fax Parcel Print – Admin Assistant
SM Megamall : December 2013 – December 2014
• Operates a range of office machines such as Photocopiers, computers and faxes.
• Accepting courier services for local and international.
• Answer and direct phone calls
Unlisolution Inc. – Customer Service Assistant
Makati City : March 2013 – December 2013
• Resolve customer complaints via phone, email or social media.
• Greet customers warmly and ascertain problem or reason for calling.
• Take payment information and other pertinent information such as addresses and phone numbers
Mets Bar & Grill – Waitress / Cashier
Makati City : September 2012 – February 2013
• Receive payments by cash, check, credit cash vouchers, or automatic debits.
• Greet customers entering establishment.
• Maintain clean and orderly checkout area
Strategic Staffing Solution Inc. – Cashier / Sales Associate
Paranaque City : March 2010 – March 2011
• Perform cash or credit card transactions for customer purchases.
• Arrange the product display areas in a visually appealing manner.
• Assist in keeping the store and stock area clean and orderly
TRAININGS ANDSEMINARS ATTENDED
• Guest Service Representative Training-November – December 2015
Ferrari World, Abu Dhabi City
DUTIES AND RESPONSIBILITIES
• Manage front desk, assisting customers with purchases, exchanges and item holdings.
• Took orders, served meals, set and cleared tables and dealt with exchange of bills and money at fast-paced lunch restaurants.
• Provide customer service and handle the payments of hundreds of customers daily, also maintaining and restock inventory.
CHARACTER REFERENCES
Ms.Nila Zabala
FPP Area Supervisor-
Ms. Rebecca Jemimah Enriquez
FPP Admin Team Leader-
Ms. Airyl Teodesio
Unlisolution Sales Representative-
