Diana Rose Binas

Diana Rose C. Biñas Phase 2A Blk 6 Lot 28 Casa Mira Langtad, Naga Cebu City - || live:diroca1718- Summary To obtain a position in a dynamic organization to pursue a highly rewarding career and a healthy work environment where I can utilize my skills and knowledge efficiently for an organizational growth. Education Asian College of Technology Associate of Information Technology P. Del Rosario St. 2014 – 2015 Major in Accounting Employment History Freelance Executive Assistant VA US Client Airbnb Property Management Calendar Management POS Management TPG Cold caller || Outbound Remind HUB Email support Customer service || inbound Officepartners360 Data Analyst || Customer Service Representative (Exam Proctor) |August 2019 – March2022 Maintenance of project wise records and a well-developed filing system, making for easy referencing and easy retrieval when needed. Consolidating product sku’s using Excel, Updating product status Assist test take in their exam process can do multi-task by having more than 3 students and be able to hit more than the required number of sessions. Convergys/Concentrix Inbound and Outbound Customer Service Representative August 2017 – February 2019 Assist customers in trouble shooting with (Internet, Phone, Cable) service Assists both inbound and outbound technical issue and provide resolution. Global Link BPO Inbound Sales Representative October 2016 – June 2017 Create profile for entertainment prospects Ensure that profiles are created for prospects Accommodate client’s concerns e.g. ( billing complaints, account update, products ) Assists both inbound and outbound sales calls Zebra Lounge Telemarketing Agent January 2016 – May 2016 Prequalify Business Owners, Supervisors, and Investors for investment opportunities Ensure that the tenants will come back and will stay longer in the villa and provide our best offers by calling them and giving them discounts. Assists both inbound and outbound sales calls Professional Skills • Proficient in MS Office Applications (Word, Excel, and Powerpoint) • Administrative & Secretarial Skills • Employee Management • Confident/Flexibility • Ability to multi-task • Well experienced in Administrative & Secretarial Skills, Purchase, Marketing & Sales Department, Customer service Qualifications Good English Communication Skills Good analytical and problem solving skills Hard Worker, dependable, and have the desire to help others Can work under minimum supervision Can work under pressure Open – minded and able to work independently Ability to deliver good customer service to client Good in multi-tasking