Diana Rosalie

DIANA JULIETTE ROSALIE (ID NO:-) Phone- D.O.B: 10 March 1990 Age: 34 Yrs Old E-mail:-Marital Status: Married Address: Pte Au Sel EDUCATION *Completed Various courses on Percipio Skillsoft platform *Completed course on Customer Service Excellence at The Guy Morel Institute *Completed course and pass for Diversey Hygiene Food Handlers *awarded distinction for City & Guilds Diploma level in Food and Beverage service *completed diploma level in Food and Beverage service in the year 2008 *awarded credit for City & Guilds Certificate level in Food and Beverage service *completed certificate level in Food and Beverage Service in the year 2007 *awarded best student in Food and Beverage service in the year 2007 *completed IGCSE exams in English, History, Maths and Sciences in the year 2006 *completed DELF B2 French exams in the year 2007 *completed DELF B1 French exams in the year 2006 *completed Pointe Larue Secondary School in the year 2006 CAREER HISTORY MAURITIUS COMMERCIAL BANK (2018- UP TO DATE) Cards Operations Support (2021 – Up to date) *Setting up various card products. *Setting up Internet Banking and SMS Banking. *Troubleshoot issues with remote Channel products *Troubleshoot issues with Cards Products *Liaising with colleagues in Mauritius on various products *Beta testing of various projects including Juice App Bank Teller -) *Handling of daily cash transactions. *Balancing of Till daily. *Assisting customers with balances, cheque deposits *Scanning of cheques LA GRANDE MAISON RESTAURANT (2017 - 2019) Senior Bartender and Waitress (Evening Shift only) *Serving customers *Creating various cocktails BANK OF CEYLON -) Cahier/Clerk *Opening and closing bank accounts *Personal Banking officer for all the customer needs *Completed various Percipio courses *Processing of Customer Salaries and various payments *Making all payments for the various bank expenses DOUBLECLICK EXCHANGE -) Secretary-cum-Personal Assistant / Cashier *do receipts for daily transactions *email clients and update on new business offers *do various banking *liaise with various banks and clients *telephone skills for various calls to and from clients *learnt and work for various other businesses for Mr. Muditha Gunatilake HILTON SEYCHELLES LABRIZ RESORT & SPA -) Restaurant Supervisor *in charge of an outlet *working as shift leader *working as station holder *Working as cashier *filling various reports and log books *doing the financial reports at the end of the shift *doing the F&B communication meeting presentation *updating wine lists and menus *maintaining the wine cellar *maintaining the fine dining restaurant DOMAINE DE L’ORANGERIE -) Waitress *doing the mise en place for duty *working on different shifts LABRIZ SILHOUETTE SEYCHELLES - Months Training) Waitress *worked in Italian fine dining restaurant. *worked in the Japanese-Chinese infusion Restaurant *responsible for the cleaning and hygiene of these restaurants *Assisted the Supervisor in maintaining the wine cellar *Assisted with the wine cellar inventor y *Responsible for the mise-en-place *Responsible for the Tepenyaki Restaurant HILTON SEYCHELLES NORTHHOLME RESORT & SPA Trainee waitress I was sent there as trainee by the Seychelles Tourism Academy *Worked in the main restaurant and main bar. *Worked in the fine dining and the in-villa dining. *Responsible to the Restaurant and bar manager *Refilled the mini bar and did the inventory. *order taker for the in-villa dining INTEREST/ACTIVITES/ACCOMPLISHMENT/EXTRA CURRICULAR ACTIVITES *Reading, writing, cooking, *Represented my school in various writing competition RELATED SKILLS *Excellent skill in computer and MS office. REFEREES Lindy Mathiot Human Resources Manager Mauritius Commercial Bank Victoria, Seychelles Tel:- /- Email:- Muditha Gunatilake Managing Director Doubleclick Exchange (pty) Ltd Victoria Tel:- Email:-