Energetic Customer Service Representative and Admin Assistant with 4 years work tenure in resolving complex customer inquiries. Passionate about building sustainable customer relationships, driving band loyalty, and increasing customer engagement.Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top-level client support, resolving issues, and developing relationships to ensure loyalty and growth.
Unique skills set offering exceptional organizational/administrative skills combined with ensuring 100% customer satisfaction. Skills in office (Excel, Word, PowerPoint), Zendesk, Zoho,Gorgias, Hubspot, Shopify and chat platforms.