Profile
I am a Virtual Assistant eager to be part and be committed team player
of an organization wherein I can contribute based on my experiences,
to its growth.
Education
SAINT LOUIS UNIVERSITY - BAGUIO CITY
Bachelor of Science Major in Accountancy
DIANA
HUANG
VIRTUAL ASSISTANT
2008 - 2010
Experience
GHOSTWRITER | FREELANCE
Dec 2016 - Dec 2017
I do SEO article writings. I write articles of 250 - 800 words based on
the topic given. I do my own research to suffice the facts and details
needed for the article I am writing.
QA ANALYST | POINT.QA
Jan 2017 - Mar 2017
I review both inbound and outbound calls and monitor that the
agents follow the proper call handling in a timely manner.
ESL TEACHER | RAREJOB INC
Oct 2014 - Feb 2015
I was an English Online Tutor for Japanese Students. I provide my
lesson to my students according to how much they are familiar with
the English Language.
COMPLIANCE SPECIALIST | SITEL
Contact
-
Skype ID: jodi_092411
-fb.com/sweetyjodi24
SS1 B6 L14 Lancaster New City
Subdivision, Barangay Navarro,
General Trias City, Cavite,
Philippines 4107
Jan 2013 - May 2014
I did administrative tasks focusing on Risk-Processing Operation,
Compliance and Fraud. I review the customers’ usage of the services
offered by our client and check for any unusual activity that may
lead to fraud.
CUSTOMER SERVICE SPECIALIST | SITEL
Jan 2013 - May 2014
I was a Customer Service Representative for a US-based financial
institution catering debit cards. I was deliberately trained in mostly
financial aspects and information about banking in order to provide
superb customer care.
Key Competencies
Excellent written and verbal communication skills
Ability to work under pressure with minimum supervision
Committed to deliver the given tasks within the given time frame
Diligent and result-oriented
Flexible in any job
Detail-oriented and accurate
Diligently follow instructions and at the same time can think outof-the-box in any case immediate decisions and solutions are
necessary
