Diana Castro
Data Analyst
Zapopan, Mexico | - |-| Online portfolio
Data Analyst with a strong background in technical writing and environmental engineering,
seeking to leverage my analytical skills and experience in data-driven decision making in a
challenging role. My curiosity, technical mindset, and creativity have allowed me to learn and
adapt to different job environments and cultures.
Skills
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Technical skills: advanced spreadsheet features (Excel and Google Sheets), statistical
analysis and data cleaning (MySQL, Python, and R), Tableau data visualization, Microsoft
Office package, GitHub, Atom.
Language skills: Spanish (native), English (C1), and French (B1)
Education
Google Data Analytics Professional Certificate, Remote Coursera
SEPTEMBER 2023
Instituto Politecnico Nacional, Mexico City BEng. Environmental Engineering
AUGUST 2016 - FEBRUARY 2021
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Obtained an Academic Excellence Award in 2017 and graduated with honors with a
Biotechnology minor. Specialized in pollutant dispersion modeling and microbial growth
visualizations with MatLab, Excel, and Mathematica.
Experience
QAD Inc., Mexico Senior Technical Writer
DECEMBER 2022 - SEPTEMBER 2023
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Created user guides for 4 ERP modules using Oxygen XML Editor and DITA Maps.
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Successfully carried out a new hiring process, selecting four new technical writers and
onboarding three of them, increasing team productivity by 30%.
Effectively transitioned documentation operations from China to Mexico in three months,
collaborating with Shanghai teams.
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Dexcom - iTjuana, US-Mexico Technical Writer
SEPTEMBER 2021 - DECEMBER 2022
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Effectively migrated and managed documentation from three projects to GitHub (CI/CD)
using Atom, Sourcetree, and MS Office Word keeping with specific FDA regulations.
Created UML diagrams and content for GitHub and Confluence.
CIIEMAD-IPN, Mexico City Research Laboratory Assistant
OCTOBER 2019 - MAY 2020
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Presented and proposed two data-driven treatment options for organic waste samples after
testing, analyzing, and comparing results with MATLAB, MS Excel, and Mexican Regulations.
