My background includes excelling as a Customer Service Agent , where I effectively resolved customer issues and managed confidential information. I also thrived as an Administrative Assistant, demonstrating prowess in customer service, budget management, and team leadership. Proficient in CRM systems, digital marketing, and diverse software, I contributed to online campaigns and streamlined operations. Holding a degree in Public Accounting from La Salle University and having completed a Digital Marketing course at Next U, I bring a strong educational foundation to my skill set. Fluent in Spanish, English, and some German, I am a versatile professional capable of thriving under pressure and driving success through leadership and digital expertise.