Diana Bautista

With a Bachelor’s degree in Tourism Management and four years of BPO experience, I specialize in customer support, conflict resolution, and team leadership. My career spans retail and travel accounts, where I’ve managed complex customer concerns, coordinated with vendors, and guided agents as a Subject Matter Expert. I’m driven by a strong work ethic and the ability to perform under pressure, and I’m eager to continue growing in roles that challenge me to deliver exceptional service and lead teams toward success.