Diala Anthonius Chukwuemeka

DIALA ANTHONIUS CHUKWUEMEKA Owerri, Nigeria -.- Objective An Experienced Administrative Assistant, eager to contribute completely, to the growth of any institution with my extensive knowledge of project management software, Strong multitasking capabilities along with excellent written/verbal communication skills for client interactions and other related programs. Key Skills ● Google suite ● Effective Oral and Communication skill ● Effective management skills ● Organizational skills ● Problem solving skills ● Lead Generation ● Social Media management skills ● Email support ● Customer support ● Salesforce ● HubSpot Work Experience Client Success Specialist Mac Clinton global SA. May 2023- till date ● Handling Instagram account, scheduling postings and interactions ● Providing informative materials and ensuring effective communication with clients ● Generation of leads using lead generation tools and converting them into clients Virtual Assistant (part time) Stan and co. Kenya Sept 2023- till date ● Writing of articles for contents and posting ● Maintaining and improving relationships with client through effective communication and interaction ● Generation and conversion of leads into people give client ● Sending and replying emails, messages and faxes ● Keeping records and necessary data for future reference with google sheets and other related tools ● Customer Support and management Administrative Assistant Neteco enterprises. Nigeria. ● Answering calls, taking messages and handling correspondence. ● Scheduling meetings and appointment and events ● Sending and replying of emails and faxes 2022- till date ● Welcoming and introducing clients to the services the business offers ● Making and planning of travelling arrangments ● Generation and conversion of leads into prospects ● Handling of social media postings, contents and management Virtual Assistant Spirit Gate Acupuncture, Utah - ● Sent medical reports to clients and physicians ● Wrote articles for social media contents ● Maintained and improved relationships with clients by communicating with them effectively. ● Generated leads and converted then to clients ● Replied emails, faxes and messages for the company ● Kept records and necessary data for easy future reference ● Prepared Invoice for clients ● Customer Support and management Education Bachelor of Art Imo State University, Nigeria- Ba. January 2014-September 2019 Additional Certifications 2023 Handling Abusive Customers LinkedIn Customer Service: Problem Solving and Troubleshooting LinkedIn References Available upon request. 2023