Drawing on 10 years of immersed experience in the Customer Success domain, I've emerged as a dynamic Intrapreneur, steering teams with finesse and foresight for the past 3 years . My strategic acumen shines in orchestrating Business Expansion through nuanced Product Adoption strategies and implementing agile Churn Control measures, resulting in a remarkable 150% surge in NRR/NDR and a 1.3x amplification of overall cohorts.