Dharmendra Kumar

Dharmendra Kumar s (System Administrator) H.No.525 Raispur, Ghaziabad ‐201002 T:- E:-DOB: July 01, 1974 PERSONAL STATMENT Total work experience for more than 15 years in IT industry doing Technical Support, System Administration, Implementation and Maintenance of Server and Client Machines. PROFESSIONAL EXPERIENCE IN IT AND GENERAL ADMINISTRATION INFORMATION TECHNOLOGY (IT):  Handling one individual premise of around 30+ computer systems network and solve the problem retailed to Networking, H/w & S/w. To co‐ordinate with vendors for new IT asset purchase and to co‐ordinate with ISPs for internet related issues.  Handling the back‐end operations and other general administration activities of the organization.  Operation & Maintenance  Configuration & Installing server & LAN /WAN /Networking and Single master operation.  Having experience in Network Monitoring Systems (Nagios) for New Signature is a USA‐DC‐based company. Area of Software: A. Installation, Operation, Maintenance, Troubleshooting of operating system, Network, Switch & Router, Solving LAN issues of end user. B. Maintenance all Content Management System (CMS) of Official website of IIM Lucknow, IITM‐ABV, Gwalior, Jammu University, Central Jammu University, NRDC, Delhi, CUGL, Kanpur, IOAGPL (IndianOil‐ Adani Gas Pvt. Ltd. etc. C. Regularly tech MIS reports in the areas of Gas Meters & Water Meter for decision making by top management. GENERAL ADMINISTRATION:  Coordinate office activities and operations to secure efficiency and compliance to company policies  Coordinating and arranging repairs to office equipment.  Raising purchase orders and chasing outstanding accounts.  Preparing tender document and submitting online through www.eprocure.gov.in  Maintain Daily attendance of all employees and making Monthly attendance Report.  Maintaining an electronic and hard copy filing system.  Checking stationary levels and ordering new supplies. WORKING WITH FOLLOWING ORGANIZATIONS FROM MPS:  Have experience in Network Monitoring Systems (Nagios) for New Signature is a USA‐DC‐based company  and they provide various services. (As a Project Manager)  Data conversion and data replication for a reputed US legal portal (www.lawverse.com), Document conversion besides On‐line data entry. (As a Team Leader)  Have experience of CMS based website and responsible for updating all website contents to the following clients:  Website maintenance (CMS) of IGL (Indraprastha Gas Ltd.)  Website maintenance (CMS) of Punjab Municipal Infrastructure Development Corporation (PMIDC)  Website maintenance (CMS) of Ministry of Tourism (www.indiaasean.org)  Website maintenance (CMS) of ABP‐IIITM, Gwalior ( www.iiitm.ac.in)  Website maintenance (CMS) of Jammu University (www.jammuuniversity.ac.in)  Website maintenance (CMS) of Central University of Jammu (www.cujammu.ac.in)  Website maintenance (CMS) of National Research Development Corporation (www.nrdcindia.com)  Website maintenance (CMS) of Indian Oil – Adani Gas Ltd. (www.ioagl.com)  Website maintenance (CMS) of Kali Mandir C R Park, New Delhi (www.kalimandircrpark.org)  Website maintenance (CMS) of Central UP Gas Limited (www.cugl.co.in) PROFESSIONAL & ACADEMIC QUALIFICATIONS  Certificate training in Microsoft Certified IT Professional (MCITP) and Cisco Certified Network Associate (CCNA) , Jetking at Ghaziabad centre.  Diploma in System Management, Active Computer Education, Ghaziabad.  Certificate course in English typing with 40 w.p.m , Anjali Commercial Institute, Ghaziabad.  Certificate course in Electronics, Rajkiya Polytechnic, Ghaziabad.  Bachelor of Arts (BA), in 2014, Shobhit University, Meerut, UP 1|Page  10+2 with 2nd division in 1997, Allahabad Board (UP).  10th with 2nd division in 1995, Allahabad Board (UP). CAREER HISTORY IT Software Development Company – MPS Software Pvt. Ltd., New Delhi System Administrator April 2000 – Present Responsible for ensuring that all the hardware and devices are running smoothly and also business operational tasks are done correctly, cost effectively and delivered on time. Also in charge of maintaining a good working relationship with the company's main clients. Duties and Responsibilities:  Handling one individual premise of around 30+ computer systems network and solve the problem retailed to Networking, H/w & S/w. To co‐ordinate with vendors for new IT asset purchase and to co‐ordinate with ISPs for internet related issues.  Managed servers, workstations, computers, laptops, printers, routers, switches and existing network applications.  Conducted daily system health checks.  Diagnosed and resolved all technical issues related to hardware and software.  Supported all LAN, WAN and other networking systems.  Assembling/Dissembling of computer, Installation of Operating Systems and other software.  Manage Windows desktop machines / Laptops – setup, security, antivirus updates, and software installation.  Check Desktop / laptop (all brands) hardware and Software issues.  Troubleshooting of Hardware, Operating System and Network, Switch, Router and LAN.  Configuring & Troubleshooting of Lotus Mail Clients.  Configuration & Installation of local Printers & Network Printers.  Responsible for All office telephone Line and EPBAX Systems after installation.  Configure and maintain the entire CCTV camera installed in office premises and DVR in networks.  Installation of all kind of Software according to office need.  Handling of all Hardware/ Software related issues of Desktops like Installing and troubleshooting of Hardware Components & Accessories. General Administrative Responsibilities:  Coordinate office activities and operations to secure efficiency and compliance to company policies  Coordinating and arranging repairs to office equipment.  Raising purchase orders and chasing outstanding accounts.  Preparing tender document and submitting online through www.eprocure.gov.in  Maintain Daily attendance of all employees and making Monthly attendance Report.  Maintaining an electronic and hard copy filing system.  Checking stationary levels and ordering new supplies.  Supervise administrative staff and divide responsibilities to ensure performance  Manage agendas/travel arrangements/appointments etc. for the upper management  Manage phone calls and correspondence (e‐mail, letters, packages etc.)  Support budgeting and bookkeeping procedures  Create and update records and databases with personnel, financial and other data  Track stocks of office supplies and place orders when necessary  Submit timely reports and prepare presentations/proposals as assigned  Assist colleagues whenever necessary  Ability to type at 40+ wpm. Tyre Industry – Apollo Tyres Ltd, New Delhi. Computer Operator April 1998 – March 2000 Duties  Processing/compilation of financial vouchers and database maintenance. (Bank vouchers, Journal voucher & cash vouchers).  Co‐ordinating in preparation of MIS reports like compiling the data for profit‐centre report, product costing and financial budgeting. REFERENCES – Available on request 2|Page