Dhaniesa Realista

I have a total of 9 months work experience in the field of a BPO industry as a customer service representative and am confident that I am the best candidate for your vacancy. My present position has taught me the importance of clear communication and customer service over the phone, proper documentation and knowing how to value customer as well. In my current role I resolve customer problems, give sales pitches, updating the status of the work orders, setting up appointment schedule and take accurate documentation of conversations with customers. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success.