Dhakshita Dodeja

Dhakshita Dodeja An achievement-oriented professional with over 10 years of experience empowering organizations to excel in competitive markets. Seeking leadership roles in Supply Chain Management with a reputable organization to drive operational excellence, strategic growth, and sustained success. Phone: - | Email:-LinkedIn: ae.linkedin.com/in/dhakshitadodeja Profile Summary | A seasoned professional with over 10 years of success in the industry, recognized as a decisive leader with a proven track record of identifying opportunities, enhancing organizational competitiveness, and driving long-term growth. Adept at cultivating strong business relationships with customers and vendors, developing revenue-improvement strategies, and optimizing cost management. • • • • Dynamic Supply Chain & Logistics Specialist: Proficient in managing procurement and expediting processes to ensure seamless delivery of materials and compliance with project timelines. Expert in monitoring supplier performance, addressing delays proactively, and driving operational excellence through meticulous planning and execution. Perceptive Leader & Innovation Driver: Skilled in vendor analysis, devising and implementing strategic solutions to overcome sourcing and procurement challenges, and fostering innovation across functions. Transformation Specialist: Led initiatives to revolutionize procurement strategies in collaboration with stakeholders, crossfunctional teams, and supplier alliances, delivering consistent year-over-year productivity gains. Strategic Leader in Supply Chain Optimization: Known for streamlining processes, implementing corrective actions, and consistently achieving KPIs related to on-time delivery, cost management, and vendor performance improvement. Bringing strong management acumen, sound business judgment, and the ability to navigate complex decisions while balancing risks and rewards. Renowned for excellent communication, analytical, decision-making, and leadership skills, with demonstrated expertise in resource planning and management. Technical Skills and Certifications • • • • • • ERP & CRM Systems: SAP, Salesforce Data Visualization & Analytics: Power BI Logistics Management Tools: Koo Log Productivity Tools: Microsoft Office Suite (Word, Excel, PowerPoint) Certifications: APICS Certified Supply Chain Professional (CSCP) – In Progress Leadership Skills Leadership: Advised senior management on strategic initiatives, effectively promoted organizational values to customers, and fostered employee motivation to align with the company’s mission. Strategic Decision-Making: Developed and implemented policies, provided actionable recommendations to leadership, and guided employees with clear, purpose-driven direction. Value-Driven Champion: Courageously challenged behaviors misaligned with organizational values, advocated for a culture of integrity, and communicated a compelling vision to inspire stakeholders toward shared goals. Personality Traits Dynamic Leader: Highly passionate, results-driven, and energetic, with a strong commitment to people, processes, and innovation. Recognized for leading by example, demonstrating clear thinking, executing with precision, and upholding unwavering integrity. Proactive Achiever: A go-getter with a “can-do” attitude and exceptional attention to detail, consistently driving excellence and inspiring others to achieve their best. Core Competencies Supply Chain Management Global Logistics Management Inventory Control Revenue Generation Transport Planning Procurement Management Vendor Management Data Analysis & Reporting Demand & Supply Forecasting Warehousing Compliance & Risk Management Team Building & Leadership Education Master of International Business: Hult International Business School, Dubai, United Arab Emirates in 2016 Bachelor’s in Chemical Engineering: Birla Institute of Technology and Science-Pilani, Dubai, United Arab Emirates in 2013 Work Experience Sales Support Coordinator (Oct’16 to Dec’17) Customer Order Specialist (Jan’18 to Jan’19) Finished Goods Planner (Jan’19 to Nov’21) Trilux Middle East, Dubai Supply Chain Manager → Customer Excellence Centre & Supply Chain Manager • • • • • • • • • • Supply Chain Manager Present Dec 2021– Present Leading and mentoring a high-performing team of Customer Excellence Centre professionals, delivering actionable guidance and implementing continuous improvement initiatives that drive operational efficiency and enhance customer satisfaction. Developed and implemented Standard Operating Procedures (SOPs), reducing redundancies and enhancing process consistency across regions. Developed and maintained accurate demand forecasts by analyzing historical data, market trends, and sales input, collaborating with cross-functional teams to optimize inventory levels, reduce stockouts, and align production and procurement with demand. Supplier Performance Management: Optimized supplier evaluation processes, enhancing on-time delivery and improving supplier reliability by 15%, driving greater operational efficiency Vendor Management: Headed vendor onboarding, negotiated and structured vendor contracts, and established comprehensive warranty agreements to ensure long-term supplier relationships and compliance. Managed Purchase Order placement for both intercompany and external vendors, ensuring on-time delivery in alignment with operational timelines and customer demand. Order Fulfillment & Delivery Management: Diligently monitored order acknowledgments, performed regular follow-ups, and expedited deliveries, ensuring timely fulfillment of customer orders and minimizing delays. Collaborative Stakeholder Engagement: Led monthly review meetings with internal stakeholders to prioritize and align purchasing activities, ensuring that sourcing and procurement objectives are met efficiently. Manage end-to-end logistics operations, optimizing transportation, warehousing, and inventory management processes, coordinating with suppliers and vendors to ensure timely delivery, reduce costs, and enhance supply chain efficiency while meeting customer requirements. Leveraged advanced data analytics to monitor key performance indicators (KPIs), including delivery accuracy and cost efficiency, generating actionable insights that drove continuous improvements. Signify, Dubai Sales Support Coordinator → Customer Order Specialist → Finished Goods Planner Oct 2016– Nov 2021 Finished Goods Planner • Order Management & Inventory Optimization: Managed quality order processing using SAP applications, overseeing commercial inventory control and ensuring alignment with agreed stock and service level targets for improved operational efficiency. • Inventory Control & Strategy Execution: Established and implemented inventory control parameters for all distribution centers, executing the finished goods strategy at the product and location level to ensure effective inventory management. Chain Manager Supply Chain & Customer Managerinvoicing process, verifying invoice accuracy (quantity, price, •Supply Invoicing Accuracy & Process Optimization: LedExcellence the commercial discounts) to reduce errors and prevent discrepancies, ensuring smooth billing operations. Customer Order Specialist • Customer Service Coordination: Delivered superior service to diverse customer segments (Consumer, Trade, Professional) by collaborating effectively with cross-functional teams (Sales, Pricing, Marketing, Planning, Manufacturing, Warehouse, Transportation) to meet customer needs and ensure operational alignment. • Project Order Delivery Management: Ensured seamless execution and timely delivery of project orders, optimizing customer order placement processes through efficient system interfaces, improving customer experience and operational efficiency. Sales Support Coordinator • Pre-Sales Management: Led pre-sales activities including Submittals, Quotations, Price Approvals, Site Visits/Mock-Ups, and conducted comprehensive comparisons of Salesforce.com, Foresight, and Annual Operating Plan (AOP) for strategic alignment and operational efficiency. • Cross-Functional Collaboration: Collaborated with Supply Chain, Marketing, Finance, and System Center teams to ensure timely execution of customer orders, optimizing processes and delivering exceptional customer service to enhance satisfaction and loyalty. Previous Experience Bartec Middle East, Dubai Proposal Engineer (Control and Connection Equipment and Electric Heat Tracing Systems) Personal Details Languages: English & Hindi UAE Driving Licence: Yes Oct 2013 – Jul 2015