Dexter Lavador

 Dexter Lavador Sunrise Village, Danao City, Cebu, Philippines Mobile: - Email:-Objective: An accomplished ICT (Information and Communication Technology) practitioner with over 15 years of experience deploying technologies to increase enterprise system performance and efficiency. Expertise in Data Center consolidation, virtualization, system administration, project management, ICT operations and infrastructure engineering. Superior multi-tasking skills with ability to perform in a technically demanding environment. Intuitive and analytical in assessing infrastructure issues and developing strategies for resolution. Ability to work collaboratively within a team environment or alone. Accepts responsibility and accountability for results. Personal Data: DATE OF BIRTH PLACE OF BIRTH RELIGION GENDER NATIONALITY LANGUAGES : April 22, 1980 : Danao City, Cebu, Philippines : Roman Catholic : Male : Filipino : English (Overall band score of 6.5 – IELTS, April 2017), Tagalog & Cebuano Skills Summary: Strength and Expertise Department Management System Consolidation & Administration Project Design & Implementation Strategic Planning & Analysis Infrastructure Analysis Data Center Management Project Management Complex IT Problem Resolution Technical Skills Operating Systems Windows Server 2003, Windows Server 2008 (R2), Windows Server 2012 (R2), Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10 and Ubuntu Linux – Desktop, PABX (Asterisk and Cisco UCM) Expert Security Firewalls, Antivirus, Disaster Recovery, DPM, Norton Backup Exec Expert Server Operations Active Directory, Domain Controller, MS Exchange, File Server and Print Server, Application Server, Cisco UCM operation, ISA Server, Web & FTP Server, MS SQL Server, ORACLE DB Server and VMWARE/HyperV Virtualization. Expert Networking LAN/WAN Services, Wireless P2P, Wireless Access Point/Router, Fiber Optic Networking, Cat5/Cat6 Cabling Expert Hardware Computer Systems, HP Proliant Servers, Dell Servers, Nera Device, Cisco Switches, Cisco Router/Firewall, Wireless Router, Modems, Printers, Plotters, Cisco IP Communications. Expert Other Software (Installation, Network License Management and Basic Operation) Tekla Structures, Microstation, AutoCad, Plant Design System, Primavera, SurveyMax and Rhinocerus, Teletiger IP Billing Software, eLock AxSys System, Muller Cutting Machine, HGG Oxycutting Machine, Plasma Oxycutting Machine. Expert Web Applications Content Management Systems, Windows and Unix Server (cPanel & WHM) - Web Server, Server Security, Offshore Backup Management, MySQL, SEO and Online Marketing (Social Media, Email and others). Expert Project Planning and Management in the field of ICT and Construction Industry using Primavera P6 (MS SQL or Oracle DB) and Microsoft Project. Beginner Work Experience: July 2009 – April 2016 ( 6 Years and 9 Months) ICT Manager/Coordinator Saipem Taqa Al-Rushaid (STAR) Fabricators Company Ltd. Project: Oil and Gas Rig Platforms Fabrication and Construction Duties and Responsibilities Department Management Leading and guiding a multinational team of IT specialists. Initiate and implement improvements in all areas of IT responsibility. Responds/acts on upper-management direction. Identifies and provides standards for gathering information for use in trend analysis and reports information to company management. Handle the hiring procedure in sync with the HR department. Ensures that company asset are managed and maintained responsibly. Prepare and monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance. Review the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels. Responsible for local implementation of business applications and maintenance. Prepare documentations, manuals and operational guide for the department daily activities and operations. Overseeing file management on centralized resource (e.g. server) or on individual workstations Input into ICT acceptable use policy development and ensure documentation as per ISO policies. Keeping inventory of hardware, software licenses and maintain library of information Server Administration/Data Center Administration Maintain and ensure that all Servers (Fourteen) are up and running 24/7. Check Status of Forefront Client Security (FCS) on all servers and ensure that it detects and updates all workstations regularly and protects data and the network. Configures, installs, tests, troubleshoots, repairs and maintains server related hardware and software. Assists in system management, resource monitoring, performance tuning and customer support. Network Administration Identify and implement changes to network infrastructure to improve performance reliability or availability. Resolve complex network problems in a VLAN/LAN/WAN environment. Configure, Install and maintain the security of the WIFI system on the yard and in the camp (employee accommodation). Backup Administration and Disaster Preparedness Administration Responsible for the backup and recovery software implementation and management for all Windows operating systems within the infrastructure. Carry out regular capacity planning for the Backup infrastructure. Perform restoration of data on request or as part of periodic test drills. Updating inventory, documentation on software configuration and retention schedule, and standard operating procedures on a regular basis. Portal & Web Administration Ensure that the company portal and website are up and running. Ensure the integrity of information posted on the medium are user’s friendly. Regularly update the medium and continuously developed to comply with the current internet and company standards. Technical Support/Help Desk Management Ensuring data is backed up on a regular basis Ensure customer service is timely and accurate on a daily basis. Contribute to improving customer support by actively responding to queries and handling complaints. Establish best practices through the entire technical support process. Overseeing computer security and anti-virus updates etc. Providing ICT support to computer users within the office First port of call and initial troubleshooting of ICT problems and resolution Logging all ICT problems and resolutions Inducting new staff on ICT systems Machine Maintenance Support – Support the computer aspects (hardware/software) of the Company’s Industrial Machineries such as. HGG Profiling Machine Plasma OxyCutting Machine Mueler Pipe Cutting Machine Soitaab Plate Cutting Machine HID Proximity Card Reading System (Timekeeping System) Canteen Management System (Integration with Timekeeping Card System) CCTV IP Camera System February 2008 – May 2009 ( 1 Year and 2 Months) ICT Administrator Saudi Arabian Saipem Ltd. - a subsidiary of Eni S.p.A. with a joint project of SNC-Lavalin the leading engineering and construction groups that is based in Quebec, Canada. Project: Water Injection Project, Aindar, Kingdom of Saudi Arabia AND Project: Khurais Utilities Contract (KUC) Project, Khurais, Kingdom of Saudi Arabia Duties and Responsibilities Maintains and manages the users help desk and maintaining the inventory of the company’s ICT equipment and assets. Responsible for developing interfacing between Global Systems and Local Systems through a close coordination with the Company Systems Manager based in the main Headquarter (Milan, Italy). Responsible for the implementation & management of ICT infrastructure in the area of assignment. Assist in hardware and software acquisition recommendations including helping users assess needs and provide justification for equipment and services Responsible for managing technical aspects of ICT related activities. Ensuring data is backed up on a regular basis Overseeing computer security and anti-virus updates etc. Carrying out computer "housekeeping" tasks Providing ICT support to computer users within the office First port of call and initial troubleshooting of ICT problems and resolution if possible May 1999 – August 2007 ( 7 Years and 3 Months) IT Supervisor Environmental Legal Assistance Center, Inc. (ELAC) – A non-government organization duly funded by Ford Foundation, Rockefeller Brothers Fund (RBF) and Foundation for Philippine Environment (FPE). General Maxilom Avenue, Cebu City 6000, Philippines Duties and Responsibilities Company Website Administration (Web Server Admin, Cpanel, WHM, Domain, CMS-Elefante/Fantastico, HTML etc.) To ensure maximum availability of computer systems throughout the Company. Responsible for the provision of IT infrastructure services including desktop applications, Local and / or Wide area networks, IT security as well as the Annual IT Budget. Development and implementation of new systems. Working with senior management to propose, agree and deliver IT services to defined Service Level Agreements. To manage the IT department includes staff appraisals, disciplines and career development. Responsible for IT hardware, software and maintenance procurement. To develop and maintain a disaster recovery plan. Provide a monthly written report to the IT Director on all aspects of the IT Department. Data banking In-charge Desktop Publishing Works ( Publisher, Photoshop, Corel Draw, PageMaker) Assists in managing the use and maintenance of all office equipments and assists in the production and reproduction of printed materials. Education: - (Trimestral) ABE International College of Business and Accountancy Managed and Owned by AMA Computer College – Cebu JY Square, Lahug, Cebu City, 6000, Cebu, Philippines Bachelor of Science in Business Administration Major in Business Management 1997 – 1999 (Semestral) Cebu Technological University formerly Cebu State College of Science and Technology College of Industrial Technology (CSCST-CIT) Sabang, Danao City, 6004, Cebu, Philippines Certificate of Technology Major in Computer Technology 1993 – 1997 (Semestral) Santo Tomas College formerly Santo Tomas School (STS) Bonifacio Street, Danao City, 6004, Cebu, Philippines Secondary Level/High School Trainings & Seminars Attended: December 16, 2013 Project Management in Primavera P6 Oracle University Training Class Dammam, Saudi Arabia July 24, 2010 – August 04, 2010 ICND 1 & ICND 2 – Cisco Training New Horizon Al Khaleej Training Center (Eastern Province) Alkhobar, Saudi Arabia References: Can be provided upon request. I hereby certify that all information written herein are true and correct.