Dexter Grant

DEXTER GRANT 11 Charlemont Mews Kingston 6, Jamaica - - SummaryI began working as a customer care consultant in the BPO sector, amassing over 3 years of experience working in various lines of business. I enjoy interacting with people and exceeding customer expectations. Professional and detailed oriented individual Enjoy learning and growing intellectually Techno savvy Adaptive team player EducationBSc General (Incomplete): University of the West Indies Mona (2007 – 2012) Computer Science – Major, up to Level 2 Japanese Language - Minor Caribbean Examinations Council: St. Georges College (2000 – 2005) English (2) Mathematics (2) Computer Science (3) Physics (3) Caribbean Advanced Proficiency Examination: PreUniversity of the West Indies (2005 – 2007) Computer Science (2) Mathematics (2) Work Experience Sutherland Global Services: (2015 - 2018) Amazon - Inbound Retail support, Inbound Fire TV Technical Support (2019 - 2020)Cox Communication - Inbound Technical Support (2020 - 2021) Airbnb - Inbound Customer support Technical Skills InfoServ’s Web Design and Maintenance using HTML & CSS InfoServ’s PC Mechanics Completed course in Robotics Fundamentals