Devyant Kishore

Devyant Kishore BUSINESS TECHNICAL SERVICES ANALYST SENIOR 9+ years of experience in Information Technology partly for Insurance and Fintech domain. I have been into requirement analysis, requirement gathering, solution writing and worked as an interface co-ordinator whereas previously I also served as Developer and used to perform Coding, Enhancement, Application Maintenance, Data Validation, Project analysis, Functional Studies, Quality Control, Quality Reviews, Automation, Debugging and Testing. EXPERIENCE Global Payments TSYS Mar 2022 – till Date BUSINESS TECHNICAL SERVICES ANALYST SENIOR ● Requirement Analysis/ Requirement grooming/ Requirement or Information Gathering/ Requirement elicitation/brainstorming. ● Transmission setup ● Complex communication with Clients/ Communication Management ● Agile/ Waterfall methodology. ● JIRA – User stories, Backlog Refinement, Sprint planning, Review, Retrospective. ● Document/Solution writing and presentation- BRD, SRS, FRD, RTM, Use case Diagrams ● System Design, Data flows, Data Modelling. ● Unit Testing, BIN Split testing, Integration. ● Implementations, Issue Resolution and Live Conversion support. ● Process improvement/ Value additions. Tech Mahindra Sep 2019 – Mar 2022 Senior Software Business Analyst ● Lead a team of 5 telecom domain engineers supporting and developing 14 applications for AT&T ● Collaborated with cross-functional teams to ensure seamless execution of projects ● Gap analysis to identify discrepancies in current state and desired state ● Developed test plan and test cases to validate system functionality and performance CONTACT-(- Ghaziabad, UP ABOUT ME Dedicated and results-driven Business Analyst with 9+ years of experience in analyzing business processes, identifying opportunities for improvement, and implementing effective solutions to drive business growth. EDUCATION MBA -) Kalinga Institute of Industrial Management Btech -) Kalinga Institute of Industrial Technology CERTIFICATIONS Certified SAFe 6 POPM Certified SAFe 6 Scrum Master Azure AZ 900 Azure AZ 400 ● Worked closely with vendors and third parties to gather information and solution development. DXC Technology Jan 2018 – Sep 2019 Business Analyst ● Conducted in depth analysis and gathering requirements for various projects, utilizing industry standard tools such as WMA and Vantage ● Collaborated with different teams to define project scope, objective, and deliverables ● Developed solution document and business requirement documents for development team. ● Connect with Project managers and stakeholders for requirement gathering sessions ● Data mapping and validations as per the file layout ● Tracking, updating, and reporting end to end progress of project Cognizant Technology Solution Dec 2015 – Dec 2017 Programmer Associate ● Code changes as per the requirement for enhancement and value add. ● Identifying bottle neck for smooth execution of jobs and proposing fix for the reported issues. ● Code debugging and dry analysis to resolve issues and proving a permanent fix for the same. ● Managed user accounts, access and permissions for files and directory ● Documented support tickets, troubleshoot steps, and resolution in the ticketing system. EXPERTISE Requirement Gathering Agile/Waterfall Methodologies DB2/SQL Mainframe ZOS Use Cases API:Postman Data Analysis Business Process Wireframing Project management Interface Coordination LANGUAGE English Hindi