Devorah Tan

Curriculum Vitae Devorah Colle Tan General Virtual Assistant Executive Virtual Assistant Social Media Assistant My mission is to offer remote support to business management professionals. This involves conducting research and organizing data, engaging with customers or clients on their employer's behalf, and executing additional secretarial responsibilities such as updating calendars or sorting documents. I can manage administrative assignments and offer high-quality work with minimal supervision. I can also assist firms in successfully and efficiently managing their social media accounts in order to reach their marketing goals. CONTACT DETAILS Mobile Number: WhatsApp: Skype: Email Address: Facebook: LinkedIn: Onlinejobs.ph: - / - - live:devorahtan11-https://www.facebook.com/debbietan11 https://www.linkedin.com/in/devorahcolletan11/ https://www.onlinejobs.ph/jobseekers/info/751539 WORK EXPERIENCES: Rarejob, Inc. ESL Tutor June 2018 - October 2023 ● RareJob is the top online English school in Japan with the largest number of students. For more than a decade, it has provided over 60,000,000 lessons, and helped more than 17,000 Filipino tutors. It aims to provide the best learning experience for their students, and the most ideal working environment for their tutors. ● Plan and prepare lesson materials and activities in advance of each tutoring session. ● Use a variety of teaching techniques, such as role-playing, discussions, and interactive activities, to engage and motivate students. ● Use online tools and resources, such as video conferencing software and online language learning platforms, to facilitate online tutoring sessions. 51Talk ESL Tutor December 2014-June 2018 ● On top of being a globally recognized and award-winning market leader in the e-education industry, 51Talk is the only online English education company listed on the New York Stock Exchange (NYSE:COE). With over 20,000 globally competitive e-educators, more than 250,000 students, and over 100,000 lessons per day, 51Talk truly is the world’s leading online English education platform. ● My main role is to teach Chinese learners English in fun online video lessons. ● I also plan and prepare lesson materials and activities in advance of each tutoring session. ● I evaluate the learner's performance based on set guidelines. ● I also assess student's progress and write reports. Department of Tourism Tourism Operations Officer I May 2011- March 2014 ● The Department of Tourism (DOT) is the Philippines’ executive office responsible for the regulation and promotion of the Philippine tourism industry. ● The Department of Tourism (DOT) shall be the primary government agency charged with the responsibility to encourage, promote, and develop tourism as a major socio-economic activity to generate foreign ● ● ● ● currency and employment and to spread the benefits of tourism to both the private and public sector. My main role is to collate, summarize and process terminal reports, training accomplishments, and other reports by the Regional Offices, among others. I work coordinate and assist in the implementation of the Tourism Industry Skills Program (TISP). I also help in preparing pre-training documentary requirements such as bidding for suppliers, budget estimates, and others; I receive/answer telephone inquiries regarding trainings and capacity building programs. Oxford Princess Hotel and Casino Head Cashier March 2010-December 2010 ● ● ● ● ● A new integrated entertainment destination in Central Luzon. Set in a property designed to exemplify modern elegance, Oxford Princess Casino has everything for the perfect trip – whether for business or leisure. Constantly evolving, it strives to provide its guests novel experiences while immersed in comfort. My main role is to oversee the team of Cashiers for the store to ensure all are following company processes and procedures as far as cash handling and customer service. I collaborate with management in decision-making, direction, and implementation of one or more areas to ensure that operational and customer service goals are met. I also assist with overseeing the day-to-day functions of the office to ensure fluidity of operation. I am in charge of training cashiers and assigning responsibilities. Casablanca Casino (Hotel Stotsenberg) Food and Beverage Cashier May 2007 - March 2010 ● Hotel Stotsenberg sits in the heart of Clark Freeport Zone, formerly Clark Air Base, Philippines. Five minutes away from the Diosdado Macapagal International Airport, the hotel is accessible from all points in Greater ● ● ● ● Luzon via the North Luzon Expressway making it an excellent base for the discerning business as well as leisure travelers. My main role is to maintain records of transactions, issue receipts to customers, and keep track of daily sales totals for reconciliation at the end of the shift. I use a point-of-sale (POS) system to input and process orders and payments. I also handle cash, credit cards, and other payment methods to process customer payments for food and beverages. I also take food and beverage orders from customers, either in person or over the phone. Motorstar Motorcycles Sales Clerk August 2006 - December 2006 ● ● ● ● ● ● Established in February 2002, its motorbikes and scooters are exclusively assembled and distributed by Eastworld Motor Industries Corporation (EMIC). Motorstar is dedicated to producing quality motorcycles and scooters as well as impressive after-sales service to continuously improve customer satisfaction. The company is also involved in groups that contribute to nation-building. Motorstar is part of a non-profit organization named the Chamber of Assemblers and Manufacturers of Motorcycles of the Philippines (CHAMMP), which is recognized by the Board of Investments. My main role is to assist customers with demo rides and trying on accessories, and closing deals in your department. I provide guidance on what motorcycles will best fit the customer’s profile. I also coordinate test drives for prospective shoppers. I cross-sell other goods and services offered by your dealership, such as memberships to clubs, warranties, and dealership loans. Mallory Internet Cafe Computer Attendant September 2005- August 2006 ● ● ● ● ● Mallory Internet Cafe is a go-to facility in the middle of the lively metropolis. Whether you're a traveler searching for a handy place to check your emails or a local looking for a quiet place to work, Mallory Internet Cafe has you covered. It offers flexible hourly pricing and services like printing, scanning, and technical help. Mallory Internet Cafe is the ideal location for all of the internet and computer needs. I provide assistance and support to customers using the internet cafe's facilities, including computer workstations and other equipment. Answer questions, address concerns, and ensure a positive customer experience. I also set up and maintain computer workstations, ensuring that they are in good working order. This may include troubleshooting technical issues, installing software, and performing routine maintenance tasks. I also keep track of customer usage time and assist in managing reservations, if applicable. Ensure that customers are charged correctly for their usage. I also provide basic technical support to customers, such as helping with internet connectivity, printing, and using software applications. PART TIME SPA CLC Social Media Manager May 2020-May 2021 THE SPA ARCADIA Social Media Manager May 2020-May 2021 CUSTOMS IMAGE ENGRAVING September 2019 Facebook Ads Manager TRAININGS/SEMINARS ATTENDED Social Media Marketing and Advertising Course Facebook Advertising for E-commerce and Dropshipping December 2020 August 2019 SKILLS ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Social Media Management Data Entry/Research Facebook Business Manager Shopify Computer literate Google Workspace Microsoft Office General Virtual Assistant Canva Basic photo and video editing Slack Skype Zoom Loom Scheduling and Planning Web Research Excellent communication skills Excellent time management skills Ability to Work in a Team Fast learner Organized Detail-oriented Ability to multitask Resourceful EDUCATION Angeles University Foundation BSBA Management & Entrepreneurship- AUF is a world-class higher education institution committed to excellence in instruction, research and community service. It is the premier university in the region and is among the best universities in the Philippines. It has among the highest percentages of faculty with graduate degrees in the Philippines. These qualifications are the foundation for its quality instruction and research, evidenced by: - Autonomous status granted by the Commission on Higher Education (CHED) since 2003. To date, only 68 out of 2,393 Higher Educational Institutions (HEIs) are granted this status. -Institutional Accreditation by the Federation of Accrediting Associations of the Philippines (FAAP) - ISO- Certification by TUV-SUD - Accreditation by the Philippine Accrediting Association of Schools, Colleges and Universities (PAASCU) - Center of Excellence in Information Technology - Center of Development in Computer Engineering - Center of Development in Nursing - Center of Excellence in Criminology - Center of Excellence in Teacher Education AUF graduates have the highest weighted average passing rate in government administered licensure examinations in the region, and among the highest passing rates in the country. AUF offers relevant academic programs responsive to the demands of the local and global markets. This quality education is accessible to ALL -- a philosophy institutionalized through various scholarship programs. CHARACTER REFERENCES: Name: Dr. Paul Anthony E. Bansil Company: Angeles City Mother & Child Hospital Inc Position: Corporate Secretary Mobile Number: - Name: Emma Joyce Datu Company: Security Service Federal Credit Union Position: Dispute Analyst - Risk Management Mobile Number: - Name: Kris Diwa-Parado Company: Everlounge Position: President Mobile Number: - Name: Rosario N. Garcia Company: Angeles University Foundation Medical Center Position: Senior Operations Manager Mobile Number: - Name: Richelle Castro Company: IQor Position: Subject Matter Expert Mobile Number: -