Devinna Amile
Date of birth: 02/04/1989
(- (Mobile)
Nationality: Nigerian (Nigeria)
Phone number:
Email address:-
Address: 22 Thuja Ville Estate Wuye Abuja, house 22, 900271, Abuja, Nigeria
(Home)
WORK EXPERIENCE
01/10/2017 – 02/10/2019 Abuja, Nigeria
COSTOMER SERVICE CALL AGENT CITIZENS DISABILITY
-Helping American Citizens who are disabled and unable to work get their Social Security Benefits.
-Filing of application
- Pulling out Medical Records
- Follow up calls with Social Security and Disability Determination Service
- Follow up on Court dates .
-Speaking to clients regarding their claims.
-Helping clients fill out questionnaires (40hrs/weekly)
01/11/2019 – 02/12/2022 ABUJA, Nigeria
SHOP MANAGER FIGAROS PIZZA AND CONTINENTAL
-Market Purchase and Stock taking
- Negotiations and payment plan
- Payments of Taxes and Staff Salaries
-Daily,monthly and yearly reports
- Food inspections and Costumer Relations
-Sending Bulk Sms and Social media Adverts.( 84Hrs/week)
01/05/2015 – 02/11/2016 ABUJA, Nigeria
MICRO BIOLOGIST FEREPROD HOSPITAL
Worked in a medical laboratory : Receiving ,Labeling, and safely storing samples to be tested
-Determining and performing test needed for the analysis and report,
-Recording test and analyses and then reporting the result.
EDUCATION AND TRAINING
02/02/2018 – 15/02/2018 Abuja, Nigeria
COSTOMER SERVICE CALL AGENT OUTSOURCE GLOBAL
Website https://wwwoutsourceglobal.com
01/06/2009 – 01/11/2016 Makurdi, Nigeria
B SC BIOLOGICAL SCIENCE Benue State University
Website https://www.bsum.edu.ng
01/09/2018 – 04/06/2020 Keffi, Nigeria
PGD- BIO DIVERSITY AND CONSERVATION Nassarawa State University
Website https://nsuk.edu.ng
LANGUAGE SKILLS
Mother tongue(s):
TIV
Other language(s):
UNDERSTANDING
ENGLISH
SPEAKING
WRITING
Listening
Reading
Spoken
production
Spoken
interaction
C1
C1
C2
C2
C2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
DIGITAL SKILLS
Micro soft word, Micro soft office, Micro soft Excel, Micro soft power point, power point
coral draw
basics of video-editing
SocialMedia Advertising
Digital Skills: Digital Marketing
Social Media
Team-work oriented
Organizational and planning skills
Good listener and communicator
Social
media management (Facebook, Twitter, LinkedIn, YouTube, Instagram)