DEVENDRA S. POTEY
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QA / Software Testing (CSM & ISTQB Certified)
Extensive experience in executing full life-cycle testing projects; ramping up projects within time, budget & quality parameters, as per project management & best practice guidelines
|| Location Preference: Anywhere, open for on-site as well ||
PROFILE SUMMARY
CSM & ISTQB Certified Software Tester having experience in ETL testing, CRM Testing, Full System Development Lifecycle, Testing CRM application (Salesforce & Oracle Seibel CRM) in Real Estate, Telecom, Insurance, Retail, Legal & E-governance Domain
Expertise in concepts of end-to-end implementation of Root Cause Analysis
10 Years of QA experience which comprises 5+ Years of Experience in leading QA Team & taking care of QA deliverables from Offshore side.
Also involved in implementating QA practices at org. level
Testing of various Market Risk applications, manual testing, authoring test documents, managing the quality assurance program
Expertise in ETL Testing, Data Validation, and Root Cause Analysis across domains such as Real Estate, Telecom, Insurance, Retail, Legal, and E-Governance.
Proficient in SQL-based Database Testing, ensuring accuracy in data migration and transformations.
Hands-on experience in:
Sprint planning to analyze the available capacity and assignments
Test management Tools: Zyphyr, Qtest, ADO, TargteProcess, ALM, Qtest, QC10.0, JIRA, Whizible, MTM & STROM (Tech Mahindra’s Internal tool), TestRail, & Testlink
Database testing with MYSQL
API testing using POSTMAN (Restful Services)
ETL tool: Informatica PowerCenter, Talend
CRM tools like Salesforce & Seibel CRM
Performance testing using JMeter, providing reports to client based on their requirement.
Proficient in mapping client’s requirements and providing customized software solutions
An effective communicator with analytical, planning, problem-solving and time management skills
CORE COMPETENCIES
Lead QA Team/QA deliverabels, Functioonal Testing, API Testing
SQA Testing & Methodologies
Test Scenarios, Cases Preparation
API Testing (Web Services)
Defect Tracking & Validation
QA & QC Standards
Project Risk Management
Project Planning & Scheduling
Scrum, Kanban, Agile Framework
Project Deployment
Software Testing Life Cycle
Requirement Gathering & Analysis
ORGANIZATIONAL EXPERIENCE
Jan’23-Dec’24 worked on freelancing projects with SBT technologies
Jan’22 – Dec’22 with Zensoft Services Pvt. Ltd
Jun’15 – Oct’21 with Blueconch Tech (Earlier named as: Xpanxion International Pvt. Ltd). Pune as Sr. QA Engineer
Jan’15 – Jul’15 with Techmahindra, Pune as Sr. Test Engineer
Feb’13 – Sep’15 with SQS India Info Systems Pvt. Ltd., Pune as QA Analyst
Aug’12 – Feb’13 with Magna InfoTech, Pune vas Software Test Engineer
Jul’10 – Jun’12 with The Digital Group InfoTech, Pune as Associate QA Engineer
Key Result Areas:
Leading Offshore QA team from last 5+ years; managed Sprint/Kanban releases from QA side, giving demo to client & performing sanity on production environment
Conducted Sessions on API testing, Seibel CRM Testing, Rabbit MQ at Org. Level
Recognized as Active Member in QA panel (L2) for QA recruitment in current organization
Core member in implementation of QA practices at Org. Level
Establishing manual test strategy, creating documentation, communicating results to the proper departments
Participating in client interactions and walkthrough sessions for Functional & Non-Functional Requirements (NFR) with respective stakeholders
Working with Development, Production Team and Business Managers for resolving real time testing issues by executing various performance tests which includes Browser Profiling, Non Functional Testing (GA Tracking, UI Testing and Security Testing)
Analyzing data for defects or potential problems and presenting findings to department heads along with any potential solutions
Validated ETL workflows to ensure seamless data extraction, transformation, and loading between source and target systems.
Supervising API testers during the creation, preparation, and administration of quality assurance reviews
Developing Manual Test Plan from requirement and application design documents
Gathering past application response time metrics and business transactions from production support team for developing realistic test scenarios and load models
Monitoring the performance of all projects and ensure that all client specifications and regulations; developing QA review studies based on data collected from the system performance tools
Coordinating with offshore QA resources for ensuring timely project completion; developing quality standards through participating in initial software development stages; validating and enhancing existing QA plan and strategy
Interacting with team members to ensure smooth progress of project work; ensuring adherence to quality norms throughout the implementation process
Enforcing Standard Test Processes and Deliverables (including defect management and quality metric reporting) w
Assessing the test summary report, documenting and communicating test results to senior management in the daily stand-up meetings; sharing findings to improve the overall testing process
Performing back-end testing using SQL queries, generating reports to ensure data integrity and validate the inserted and updated data
Defining and implementing the Agile-oriented testing processes, and improving employee understanding of processes within the organization
Organizing daily defect resolution status calls to discuss defects with vendors, project management and users
Developing improved Quality Assurance (QA) procedures and providing Quality Assurance (QA) management with quality improvement proposals using defect trend data and root cause analyses
Highlights:
Won Best QA Team Award for PEIR project in 2014 and ‘Pat on the Back’ for leading QA team in June 2020
Leading Offshore QA team from last 4+ years; managed Sprint/Kanban releases from QA side, giving demo to client & performing sanity on production environment
Conducted Sessions on API testing, Seibel CRM Testing, Rabbit MQ at Org. Level
Recognized as Active Member in QA panel (L2) for QA recruitment in current organization
Core member in implementation of QA practices at Org. Level
Certification
CSM Certification in Feb’21
ISTQB foundation level certification in Mar’11
Education
Graduate Certificate of Computer Engineering from Amrutvahini College Of Engineering, Pune University with First Class in 2008
IT Skills
Hardware / Platforms:Windows XP, Windows 7, 8, 10, Unix (Linux)
Technology / Tools:Oracle Seibel CRM (OCH & CM)
Databases:MySQL
Testing Methodologies: Agile, Kanban & Waterfall
Testing Management Tool(s): Jira, Azure DevOps, TestLink, TargetProcess, ALM, QC, Whizible, TestRail, TestComplete,
Qtest, Zephyr.
Annexure
Sr. No
Organisation
Project
Domain
1.
Part of Sartup ‘SBT technologies’
UAE projects
E-commerce
2.
Zensoft Services
PWC
Legal
3.
UST
Civicplus
Retail
4.
UST
Kibo
Retail
5.
UST
ScopeRetail
Retail
6.
UST
Gravitas (CRM: Salesforce)
Retail
7.
TechMahindra
British Telecom (CRM: Seibel)
Telecom
8.
SQS India (Xpleo) Pvt Ltd
Campeign Management (CRM: Seibel)
Retail
9.
SQS India (Xpleo) Pvt Ltd
Oracle Customer Hub (CRM: Seibel)
Retail
10.
Sear Holdings India
Shopsears & Shoplite (IPod & IPad app. Testing)
Retail
11.
The Digital Group Infotech
Back office Consolidation (BOC) - Access-CTLS
E-Governance
12.
The Digital Group Infotech
E-Shakti (MG-NREGA)
E-Governance
Personal Details
Date of Birth: 28th September 1985
Languages Known: Engish, Hindi, Marathi
Address: Pimple Gurav, Pune 411061
LinkedIn Profile: linkedin.com/in/qa-deven-s-potey/
