Devaraj lenujan

Lenujan Devaraj Customer Service Officer, Freelancer A self - motivated person who has a desire to learn something new everyday.. NEVER STOP LEARNING! - EDUCATION G.C.E. Ordinary Level St. Sylvester's College (2016) - Results - A's - 7, B's - 1, C's - 1 English - A Information Technology - A History - A Religion - A Mathematics - C Kandy, Sri lanka SKILLS Adaptability and Quick Learner Good Interpersonal and Communication Skills English Literature - A Science - A Second Lang (Sinhala) - A First Lang (Tamil) - B G.C.E. Advanced Level St. Sylvester's College (2019) Results English - A Business Studies - C Economics - B Accounting - S Competency in Ms Office Package WORK EXPERIENCE Team Player Good Reporting Skills Customer Service Officer Dialog Axiata 05/2019 – 06/2020 Kandy, Sri lanka Achievements/Tasks Good Researching Skills Answering customer inquiries Arranging services for customers Ability to Work Under Pressure Solving problems about products Giving information related to products to customers Problem Solving ACHIEVEMENTS Self Management Senior Prefects' Guild of St. Sylvester's College Director of Greenlife in Interact Club of St. Sylvester's College LANGUAGES English Native or Bilingual Proficiency Japanese Native or Bilingual Proficiency Tamil Native or Bilingual Proficiency INTERESTS Writing Movies Gaming Anime SUMMARY Within the time of working in a mobile company, I acquired a good experience in dealing with customers where i executed Up selling and Cross selling which will be very beneficial to the organization. I mainly focus on customer satisfaction, because that is the best way to attract more customers to an organization. I have learned to work well under pressure and I have developed good problem solving skills. This led me to develop my ability to deal with distressed customers. I maintain a good relationship with my fellow employees as well as the customers. I prefer to complete every task that is given to me. I believe that I can provide a good service and am flexible with work hours.