Destiny Orimisan Akinyimika

Destiny Akinyimika Professional Summary Proactive and detail-oriented Administrative & E-Commerce Virtual Assistant with proven experience in remote business operations, client support, and online store management. Adept at multitasking, document handling, data management, and digital collaboration. Holds a B.Sc. Computer Science (University of the People, 2025) and professional certification in Virtual Assistance. Excels at using modern tools to streamline workflows, enhance customer satisfaction, and support business growth across international teams. Core Competencies • • • • • • • • • Administrative & Executive Assistance E-Commerce Operations (Shopify / Amazon / WooCommerce) CRM & Customer Relationship Support Data Entry & Reporting (Excel / Google Sheets) Email & Calendar Management Digital Marketing & Content Coordination Order Processing & Inventory Control Project Scheduling & Remote Team Support Workflow Automation & File Organization Professional Experience Business Development Manager (Remote) Zahrt Alkhaldia Technical Services LLC – Abu Dhabi, UAE Nov 2024 – Jun 2025 • Managed client communication, documentation, and CRM updates entirely online. • Coordinated schedules, reports, and marketing activities across time zones. • Supported proposal drafting, file organization, and lead follow-up. • Improved internal communication efficiency using Google Workspace and Trello. Store Manager Golden Zone Industrial Gas – Abu Dhabi, UAE Jul 2025 – Present • Oversee order tracking, vendor communication, and customer service. • Maintain stock control via ERP/POS software and prepare digital sales reports. • Streamlined inventory process, reducing discrepancies by 15%. Store Manager Al Rokn Al Rahi Deluxe Food & Catering – Abu Dhabi, UAE Sep 2023 – Nov 2024 • Directed daily operations, record-keeping, and vendor coordination. • Introduced inventory tracking system that cut product loss by 12%. • Trained team members on POS systems and customer engagement. Retail Sales Associate (E-Commerce Division) Noon E-Commerce – Abu Dhabi, UAE Mar 2021 – Aug 2023 • Processed online orders, returns, and customer inquiries via chat & email. • Updated product listings and pricing data to maintain accuracy. • Supported fulfillment and return management for hundreds of orders weekly. Administrative Assistant (Volunteer) CCC Light International Parish – Ajman, UAE May 2023 – Present (Sundays) • Manage scheduling, records, and event correspondence. • Provide clerical and logistics support for community events. Projects Seasonal Sales Team Lead – Eden Agency Ltd | Abu Dhabi | Dec 2024 • Led digital outreach campaign; coordinated remote team via cloud tools. • Used Google Sheets and CRM data to analyze conversion performance. Education Bachelor of Science in Computer Science – University of the People, USA (Graduated 2025) HND in Applied Chemistry – The Federal Polytechnic, Ado-Ekiti (2017) ND in Science Technology – The Federal Polytechnic, Ado-Ekiti (2015) Certifications • • • • • Professional Virtual Assistant Certification – Virtual Assistant Institute (2025) Digital Leadership in Business – Certificate Course (2024) Microsoft Office Specialist (Advanced Excel & Word) – LinkedIn Learning (2024) Export Sales & Negotiation – ITC (2025) Logistics & Supply Chain Management Diploma – (2022) Technical Proficiency Microsoft Office Suite | Google Workspace | Shopify | Amazon Seller Central | WooCommerce | Trello | Asana | Slack | CRM Tools (HubSpot, Zoho) | ERP / POS Systems | Canva | SEO & Social Media Management Languages English – Fluent References Available on request