Contact
4350 S Hualapai Las Vegas NV
destinynmsocialmediamanager
@outlook.com
www.linkedin.com/in/destinynm
(LinkedIn)
Top Skills
Editing
Article Writing
Online Articles
Languages
Japanese (Elementary)
Japanese (Elementary)
English (Native or Bilingual)
Certifications
Learning to Write Marketing Copy
SEO: Keyword Strategy (2014)
InDesign CC 2019 Essential Training
WordPress.com Essential Training
Publications
The March To Borderlands
Destiny N. Madison
DN Media | Social Media Manager | Freelancer
Las Vegas, Nevada, United States
Summary
Hello and nice to meet you!
My background is vast from retail, to customer service, warehouse,
baking, assistant and freelance writing. My journey has lead me to
my current world of becoming a social media manager. Freelance
writing has taught me the importance of knowing what to say and
how to say it. Along the way, email marketing gigs showed me the
joy I have with creating designs to build up brand image.My distant
retail and customer service roles has ingrained the importance of
authenticity and understanding.
All this lead me to realize, that becoming a social media manager
is the next step for me as I use my previous experiences for a new
field of interest. I am ready to dive into the wild but fun world of
social media. Expanding my skills into data analyzing, design and
furthering my communication skills!
I am currently looking for social media manager roles in fashion,
food and home design/ decor. I have a rich background of being
able to merchandise fashion from my first job at Marshall’s and later
writing for organic fashion. I had the pleasure of working along side
accomplished chefs as their kitchen assistant along with baking
delicious pastries for Panera Bread. And finally with my role as a
merchandiser for home products, I have learned valuable insights on
understanding customers desires to shake up their homes.
I hope to hear from future partners *cough* in crime *cough* soon!
Instagram:@dnmediasmm
Experience
Freelance
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Social Media Manager
November 2023 - Present (3 months)
Managing social media accounts with a focus on Instagram and Pinterest.
Create post to grow account presence. Answer questions or leave comments
to increase engagement.
Analyze data to create a plan best suited for clients. Research trends and
apply creativity to increase presence across platform.
TELUS International AI Data Solutions
Freelance QA
March 2023 - Present (11 months)
United States
IT testing and feedback. Learning new skills for jobs of tomorrow.
Freelance
Freelance Writer
June 2023 - November 2023 (6 months)
Freelance
Freelance Copywriter
May 2023 - November 2023 (7 months)
United States
Copywriting
Research respective audience to understand behavior of needs
Look over data to learn any trends
Write copy that entices the audience and encourages them to act
Learn latest trends of different markets, lifestyles, social media, etc
Maple Bunn Press
Small Business Owner- Currently on Hold
August 2022 - March 2023 (8 months)
United States
Stationery Retail Store.
TELUS International
Social Media Support
October 2020 - August 2022 (1 year 11 months)
United States
A positioned that allowed me to have first hand look into the world of social
media from a professional view. Team work building at it's core along with
learning to monitor social by being perceptive of our client's needs.
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CaptionCall
Caption Agent
February 2020 - August 2020 (7 months)
Henderson, NV, United States
Cloudy Tea (Now known as Claody)
Content Writer Intern
October 2019 - April 2020 (7 months)
Las Vegas, Nevada Area
This is an internship to give writers experience with blogging, researching and
even forming small partnerships with companies to gain permission to use
their media.
Currently, I am focusing my writing on gaming-related news and product
reviews when I come across a great product. The digital platform is brand new
and we are actively producing new articles on a weekly basis.
If you feel that I could become a great intern or junior level writer for your
company please leave me a message. Thank you!
Panera Bread
Baker
October 2018 - June 2019 (9 months)
Las Vegas, Nevada Area
Maintain sanitation throughout the baking area. Proof different bread dough,
add ingredients accordingly and bake according to standard and procedure.
Prepare pastries according to standard and procedure. Monitor expiration
dates on food products. Fulfill any customer orders on bread and pastries.
Sur La Table
Kitchen Assistant
June 2018 - January 2019 (8 months)
Las Vegas, Nevada Area
Concierge guest throughout class, assist chefs with preparation of food,
maintain a clean and sanitized classroom
Amazon Warehouse
Fullfilment Center Associate- Amazon
December 2016 - May 2018 (1 year 6 months)
Las Vegas, Nevada Area
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Scanned in packages to be delivered. Made routes for drivers that will deliver
the packages. Unloaded trailers. Practice the highest level of safety etiquette.
Mentored new employees.
Spirit Halloween
Seasonal Sales Associate
September 2016 - November 2016 (3 months)
Las Vegas, Nevada Area
Assist customers with purchase choice, provided information on mechanical
merchandise, maintained cleanliness and fun environment for customers.
End of season, helped with tear down of store and shipping back unsold
merchandise
Sutherland Global Services
Billing Consultant
February 2016 - August 2016 (7 months)
Las Vegas, Nevada Area
Resolved Billing Concerns, minimal tech support, service inquiry, handled high
inbound call volume, meet and exceed customer service, utilized multiple data
applications, directed calls to correct departments and informing them on self
servicing applications
PetSmart
Professional Bather
June 2015 - January 2016 (8 months)
Las Vegas, Nevada Area
-Exceptional Customer Service
Answer phone calls
Make reminder calls to customers to make appointments
Recommend specific products for different pet needs
Ensure the pet has no outstanding health problems that may be problematic
for the pet during service,
-Animal Care
Reassure the safety of the pet throughout service and to report any injuries or
concerns to pet owner
Maintain cleanliness
Keep a watchful eye on any pets in the facility to maintain health/stress levels
-Team Player
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Help other co-workers with cleanliness of each station
Assist with services for grooming when needed
Assist with customer service when groomer may not be present or is busy
The TJX Companies, Inc.
Merchandiser/Cashier
September 2010 - May 2015 (4 years 9 months)
Customer Service
Answering phones calls
Maintain Cleanliness throughout store
Handle merchandise with care (Placing new merchandise out and cleaning out
damaged/old merchandise)
Assist coworkers when help is needed or not
Education
Full Sail University
Creative Writing, Arts, Entertainment, and Media Management · (2019 - June
2022)
Full Sail University
Bachelor of Fine Arts - BFA, Creative Writing · (September 2017 - July 2021)
College of Southern Nevada
Certificate of Nursing Assistant, General Studies, Japanese · (2014 - 2015)
South East Career Technical Academy
Standard Diploma, 3D Animation · (2007 - 2010)
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