Destiny May
786 SW King St
--Work Experience
Dollar General - Key Holder (2019-current), Cashier -)
● Checking customers out
● Recovering the store to prepare it for the next business day
● Opening/closing store by doing the necessary paperwork
● Completing the deposit and taking it to the bank
● Processing refunds and exchanges
Cady Studios - Customer Experience Agent -)
● Answering phone calls in a timely manner while multitasking with computers/online chat
● Providing answers regarding customer balances
● Taking payment over phone and setting up payment plans
Express Training Services - Office Assistant -)
● Answering phone calls regarding classes
● Accepting applications for CPR/CNA classes
● Cleaning bathrooms and office daily
Education
Florida Gateway College - Psychology, not currently in classes -)
Skills
Very proficient in using computers, can type 80+ words per minute. Can handle customer
complaints and provide resolution, usually in one call. Good in dealing with
high-stress/high-volume situations.
