Destiny Eikojoka Salifu

I have worked with fintech, SaaS, and e-commerce startups to build customer experiences that actually scale by replacing manual processes with smart automation systems using n8n and Make.com. Over the past seven years, I've worked across customer success, account management, and business development.

What I kept seeing across all of the roles I have occupied was the same gap. No onboarding sequences. No churn triggers. No automated follow-up. That's what pulled me toward CX design and automation. I've used tools like Zendesk, Intercom, Hootsuite, to respond to customers, and Hubspot and Brevo to manage leads, create automation flows to keep leads.

I now work at the intersection of experience design and automation, mapping where customers drop off, then building the systems that fix it, using tools like Brevo, HubSpot, N8N, and Make.com.

If you're a founder, CX lead, or marketing team trying to improve how you onboard, retain, or re-engage customers, I'd be glad to work with your team.