Destiny Castro

Destiny Castro 1406 S Mildred St Apt 901 Tacoma, WA 98465 -- EXPERIENCE SKILLS Discovery Health MD, Tacoma/ Puyallup, WA — Site Manager January 2022 - Present ● ● ● ● ● ● ● ● ● Properly checks patients in while verifying personal information Accurately set up what type of test they would be receiving Assist in all end of day procedures Train new staff as well as current with any new procedures Defuse any conflicts with staff members Enforces all company rules Prepares all end of day documents to be sent to the department of health Matched patient information at end of day to be sure accurate information is released Maintains communication with upper management as well as the department of health ​Strong work ethic, personable, dependable, detail oriented, determined, communicative, fast learner, approachable, team oriented, delegation, time management. LANGUAGES English REFERENCES Lind Pest Control, Tacoma, WA — Lead Account Representative July 2021 - January 2022 ● Answer phones and assist customers with questions related to products, services and fees; resolve customer complaints / issues with accounts. ● Prepare proposals, estimates/quotes and work orders for technicians ● Schedule Newly acquired Service Sales and Preventive Maintenance Accounts ● Process Credit Card Transactions / Payments ● Initiate and maintain customer files, proposals, biographies and related forms as needed Check Inventory and maintain inventory log Trained new employees and directly reported to company owners Maintained constant communication with technicians ● ● ● Discovery Health MD, Tacoma/Puyallup — Admin Assistant April 2021 - July 2021 ● Receive patient information and verify it is correct ● Obtain insurance information ● Verify there are no health risks ● verify whether they have obtained first covid shot Properly fill out vaccine card and verify with patient information is ● correct ● Proper use of PPE when creating covid-19 test ● Verifying the information on vial is correct ● Abide by HIPPA laws Rachel Beauclair - Kierra Ferguson - Subaru of Puyallup, Puyallup, WA — Scanning Clerk July 2020 - January 2021 ● produces digital copies of documents for retention purposes ● accurate transfer of names and customer numbers into database ● files documents under specific categories ● files documents according to month Union 76, DuPont, WA — Cashier March 2018 - April 2020 ● Resolve problems quickly and efficiently ● Collect money from patrons ● Dispense change ● Provide customers with receipts ● Charge purchases to customers' credit cards EDUCATION Steilacoom High School, Steilacoom High School — High School Diploma August 2013 - June 2017