Desiree Tilacan

DESIREE TILACAN Davao City, Philippines-| - PROFESSIONAL SUMMARY Resourceful and detail-oriented BS Entrepreneurship graduate with experience in business ownership, administrative support, customer service, and marketing. Skilled in social media strategy, budgeting, inventory control, and client relations. Proficient in Google Workspace, Microsoft Office, and Canva. Adaptable, organized, and ready to contribute skills to diverse professional roles. SKILLS Core: Communication, Negotiation, Customer Service, Budgeting, Inventory Control, Event Coordination Technical: Google Workspace, Microsoft Office Suite, Canva, Notion, Zoom, Slack, Calendly Marketing: Facebook, Instagram, TikTok content creation, Campaign Planning, Digital Promotion Other: Data Entry, Scheduling, Supplier Coordination, Basic Accounting PROFESSIONAL EXPERIENCE Owner / Manager – Slurpy Pot Noodles Food Cart, PH (Jul 2022 – May 2025) Managed operations, budgeting, sales tracking, inventory, and customer service. Increased visibility and sales through social media marketing and events. Designed promotional materials on Canva; coordinated with suppliers. University Project / Operations Lead – KamoFries Food Corner, PH (Aug 2022 – Apr 2025) Led social media promotions and designed event materials. Maintained documentation and assisted in product development. Freelance Administrative Assistant – Remote (Feb 2024 – Aug 2024) Managed data entry, scheduling, and client communications. Organized filing systems and prepared reports using MS Office and Google Workspace. Customer Service Representative – Remote Contract (Sep 2023 – Jan 2024) Handled customer inquiries, orders, and shipment tracking. Logged feedback and exceeded satisfaction targets. Sales Consultant – DOLCEL Agri-Products Buy & Sell, PH (May 2021 – Jan 2024) Provided product recommendations and closed sales. Assisted in presentations and maintained client relationships. EDUCATION BS Entrepreneurship – Ateneo de Davao University, PH (Jun 2021 – May 2025) Dean’s Lister (2023) | B.E.A.M Program Certifications: Women in Leadership, PAKIGHINABI Series ADDITIONAL INFORMATION Flexible and adaptable to diverse work environments Interest in global business and cross-cultural collaboration