EDUCATIONAL BACKROUND
BACHELOR OF SCIENCE IN OFFICE ADMISTRATION
Degree Holder and Officer in the Student Council at the University of Batangas
SKILLS
VIRTUAL ASSISTANCE & ADMINISTRATIVE SUPPORT
APPOINTMENT SETTING & CALENDAR MANAGEMENT
CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
COLD CALLING, LEAD GENERATION & TELEMARKETING
SALES SUPPORT & CUSTOMER RETENTION
CUSTOMER SERVICE (INBOUND & OUTBOUND COMMUNICATION)
EMAIL MANAGEMENT & CLIENT FOLLOW-UPS
SOCIAL MEDIA CONTENT CREATION & SCHEDULING
COMMUNITY MANAGEMENT & ONLINE CUSTOMER SUPPORT
PROMOTIONAL CAMPAIGN SUPPORT & BRAND ENGAGEMENT
FINANCIAL & INSURANCE ACCOUNT HANDLING
PAYMENT PROCESSING & TRANSACTION SUPPORT
DATA ENTRY, REPORTING & DOCUMENT MANAGEMENT
TIME MANAGEMENT, MULTITASKING & PRIORITIZATION
PROBLEM SOLVING & CONFLICT RESOLUTION
TRAVEL COORDINATION, BOOKING ASSISTANCE & GUEST RELATIONS
TOURISM PROMOTION & VISITOR ASSISTANCE
EVENT, AIRPORT & GUEST LOGISTICS COORDINATION
SOFTWARE/ TOOLS
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APOLLO.io
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GOOGLE MAPS
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GOOGLE SHEETS
HUBSPOT
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SALESFORCE
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ZOHO CRM
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NOTION
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MAILCHIMP
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TRELLO
