Desiree Flormata

Desiree Flormata

$3/hr
Experience Customer Service Agent/ Freelance Writer
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
33 years old
Location:
Makati City, Metro Manila, Philippines
Experience:
3 years
Desiree L. Flor Mata Address: Gonzales St.Guadalupe Viejo Makati City Contact Number: (-/(- E-mail Address:- Objectives Obtain a position in which my knowledge and intellectual skills can be best utilized and further be developed to facilitate my acquisition of deeper experience. LYCEUM NORTHWESTERN UNIVERSITY -) Master’s in Business Administration SAINT LOUIS UNIVERSITY, BAGUIO CITY, PHILIPPINES -) Bachelor of Science in Business Administration major in Financial Management JUDGE JOSE DE VENECIA SR. MEMORIAL NATIONAL HIGH SCHOOL, BOLOSAN, DAGUPAN CITY, PHILIPPINES -) Secondary Education BOLOSAN ELEMENTARY SCHOOL -) Elementary Education Experience TPG TELECOM Collection Specialist (August 2017- up to present) SITEL PHILIPPINES Customer Service Representative (July 2016- April 2017) GM BANK OF LUZON INCORPORATED BRANCH CASHIER (March 2015 up to present) ACCOUNTING ASSISTANT (July 2014- March 2015) CLUSTER ASSISTANT (December 2013- July 2014) JOLECO RESOURCES INC. / ST. JOSEPH DRUG ACCOUNTING ASSISTANT (June- November 2013) PHILIPPINE POSTAL SAVINGS BANK On-the-Job-Trainee(June 2012-October 2012) Skills and Abilities Social and Interpersonal: Developed capacity to negotiate, instruct and persuade people, also, work well with people to achieve set goals. Enthusiastic in work, easy to learn and has a good time management. Have a high sense of responsibility and strong tolerance towards pressure. Logical & Analytical Skills, Critical Thinking Computer Literate: MS Word, MS PowerPoint, MS Excel, MS Publisher, Adobe Photoshop Personal Information Birth date: December 04, 1991 Religion: Methodist Nationality: Filipino Height: 5’1” Weight: 140lbs. Languages Spoken: English and Filipino References Available upon request. I hereby certify that all statements written here are certified true and correct. DESIREE L. FLOR MATA Dear Sir/Mam, When I learned of your need for a Virtual Assistant, I felt compelled to submit my resume for your consideration. As a reliable, self-motivated, and efficient assistant with experience providing remote administrative and personal support to busy professionals across the globe, I am confident that I would be a valuable asset to you. From organizing travel arrangements and managing schedules to performing market research and identifying new business opportunities, my skills allow me to thrive in fast-paced independent environments that let me put my time management and organizational skills to use. Backed by my superior communication and multitasking capabilities, I excel at providing exceptional off-site support and generating optimal productivity and success for businesses. Highlights of my experience include… Performing extensive support functions—including managing web content, communicating with teams, sending newsletters, and coordinating general operations—while maintaining a consistent level of professionalism and accuracy. Communicating consistently via phone, email, and Skype, ensuring reliable ongoing contact throughout the day. Demonstrating proficiency in a wide array of software programs, including social media channels. Balancing multiple tasks within time-sensitive environments while providing top-level organization and interpersonal skills. With my proven commitment to delivering the highest level of virtual assistance, I am well prepared to extend my record of exceptional service to your business. I welcome the opportunity to discuss this position and my qualifications with you further. Thank you for your consideration. Sincerely, Desiree L. Flor Mata Virtual Assistant
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