Desire Jackson

Desire Jackson Human Resource Specialist - US ARMY RESERVE Elyria, OH 44035- Licensed Life & Health Insurance Agent. Licensed property & casualty Insurance Agent. Trained in multiple different settings and able to complete multiple different jobs. Offering superb customer service proficiency and passion for exceeding sales goals. Proficient in paying attention to detail and putting customers first. Willing to relocate to: San Antonio, TX - Houston, TX Authorized to work in the US for any employer Work Experience Insurance Sales Agent AAA East Central - Independence, OH November 2020 to Present Licensed to sell life & health as well as personal lines. Human Resource Specialist US ARMY RESERVE - Elyria, OH October 2015 to Present Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software. Soldier support Maintain data on soldiers "Customer" service Call Center Representative/Customer Service TravelCenters of America - Westlake, OH March 2019 to March 2020 High call volume, multitasking between multiple computer screens and programs. Server Quaker Steak and Lube - Sheffield Lake, OH January 2019 to March 2020 Server/ ride operator Cedar Point - Sandusky, OH September 2016 to June 2017 Serving, customer service. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Sell tickets and collect fees from customers. Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas. Record details of attendance, sales, receipts, reservations, or repair activities. Provide information about facilities, entertainment options, and rules and regulations. Fasten safety devices for patrons, or provide them with directions for fastening devices. Direct patrons to rides, seats, or attractions. Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons. Verify, collect, or punch tickets before admitting patrons to venues such as amusement parks and rides. Clean sporting equipment, vehicles, rides, booths, facilities, or grounds. Crew member Mcdonalds - Elyria, OH September 2015 to May 2016 Serve customers in eating places that specialize in fast service and inexpensive carry-out food. Accept payment from customers, and make change as necessary. Clean and organize eating, service, and kitchen areas. Communicate with customers regarding orders, comments, and complaints. Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures. Relay food orders to cooks. Education Bachelor's in Criminal Justice Devry University - Ohio Present Skills • MATHEMATICS (Less than 1 year) • MULTITASKING (Less than 1 year) • TIME MANAGEMENT (Less than 1 year) • Human Resource • Hr Assistant • Hr Generalist • Microsoft Excel • Insurance Sales Military Service Branch: United States Army Rank: PFC Certifications and Licenses Insurance License February 2020 to Present Driver's License August 2018 to Present Property & Casualty License Additional Information Skills Personnel and Human Customer and Personal Resources Service Critical Thinking Time Management Computers and Electronics Negotiation Persuasion Law and Government Mathematics Communications and Media Multitasking Attention to detail