Derrick Boakye Agyemang

DERRICK BOAKYE-AGYEMANG Remote Customer specialist | Remote Research | Remote data clerk | Ghana (Remote) | Open to all time Zones PROFESSIONAL SUMMARY Detail-oriented remote professional with experience in customer service and client support, skilled in managing email and online inquiries. Strong background in qualitative and quantitative research design and data handling, with proficiency in Google Workspace for collaboration and reporting with 4+ years of experience. Reliable, responsive, and committed to delivering accurate support in remote work environments. Open to all time zones and fast-paced remote environments. CORE SKILLS Customer Support & Chat Support | Qualitative Research Design | Email & Online Inquiries | Time Management & Multitasking| Data Handling & Data Entry | Remote Communication Tools: Zoom, Google Workspace | Attention to Detail. PROFESSIONAL EXPERIENCE Research Assistant DG-Stats and Consult – (Freelance) | (Sep, 2022 – August, 2024) • • • • Supported survey design and data collection activities Performed data entry and cleaning to ensure accuracy Assisted with report preparation and presentation materials Applied research methodologies across multiple project Remote Customer Support & Data Assistant Mizkay Creation – Ghana (Remote) | (June, 2023 – December, 2025) • • • • • Responded to customer and client inquiries via email and online platforms in a timely and professional manner Managed and organized client data using Google Workspace tools Maintained accurate records of customer interactions and requests Assisted with basic data handling, documentation, and task tracking Demonstrated strong attention to detail and reliability in a remote work environment Certifications • • Digital Marketing strategy – Simplilearn | Skillup Data Visualization -Simplilearn | Skillup