Derrick Bilson

I am a versatile and detail-oriented professional with over 2 years of experience supporting business operations through administrative, customer service, and financial management roles. I hold a Bachelor’s degree in Business Administration (Accounting) from the University of Education, Winneba, and have built a strong foundation in bookkeeping, budgeting, financial reporting, data entry, and client support across both public and private sectors.

In my current role as an Area Field Officer at Access Bank, I assist with client onboarding, records management, and field operations, ensuring smooth banking services delivery. Prior to this, I worked as an Accountant at Bethel Methodist and Rev. Philip Anderson Nursery and Creche, where I handled daily fee collection, prepared monthly financial statements, developed budgets, and provided financial advice to improve cost efficiency. My ability to work independently while managing sensitive financial data highlights my trustworthiness and organizational strength.

As a National Service Office Administrator at the Births and Deaths Registry, I managed official records, issued certificates, and compiled monthly reports, further sharpening my attention to detail and administrative skills. I also gained hands-on experience in tax processing and customer education during my internship with the Ghana Revenue Authority. These experiences have taught me how to handle high volumes of data with accuracy and how to communicate complex information clearly to clients.

Additionally, I have completed professional development training, including a Virtual Assistant Course and AI Career Essentials (ALX) program, which improved my tech skills and remote work readiness. I am highly proficient in Microsoft Word and Excel, Google Workspace, Trello, Asana, Zoom, and Outlook. I also have experience making cold calls using prepared scripts, managing schedules, planning travel arrangements, and supporting projects through research and timely task execution.

Clients and colleagues often describe me as dependable, adaptable, and proactive. I take pride in delivering high-quality work, meeting deadlines, and maintaining a positive attitude in all situations. Whether it's handling administrative tasks, managing client communications, or supporting business operations remotely, I bring a strong work ethic and a problem-solving mindset to every task.