Deo Flores

DEO FLORES E X E C U T I V E V I R T U A L A S S I S T A N T PROFILE I am an executive virtual assistant with nine years of extensive experience across multiple industries working alongside numerous CEO; their niches including, but not limited to, real estate, digital marketing, healthcare and insurance, human performance, home inspection, logistics, customer service, and human resources. SKILLS Project Management Human Resource Management RECENT EXPERIENCE ENTREPRENEUR BROTHERHOOD (2021 - 2025) ADMINISTRATIVE MANAGER Managed the social media accounts of both CEOs, and the In/Outbound Calling company; platforms include, but are not limited to: YouTube, Calendar Management Facebook, Instagram, TikTok, Twitter, LinkedIn etc. Staff and User Training Managed group growth, and content moderation, also took charge Payroll Initiation of video editing Employee On/Offboarding Appointment Setting Ads Management/Campaign Facilitated client outreach Tracked company sales, and growth KPIs, Attended regular meetings with the CEOs, and employees, and strategized how to improve reach, sales, etc. Creation Managed our Slack, and Facebook spaces Chat, SMS, and Email Support Created and managed our email campaigns Basic Graphics and Video Design Created Loom training/process videos. Data Entry Logistics Management OPTML / AMAZING BRAINS (2022 - 2024) OPERATIONS SPECIALIST Data Analysis Managed the CEO’s social media accounts, taking charge in client Copywriting SEO and non-SEO outreach, and growth. Social Media Management and Managed company payroll for both domestic, and overseas Growth employees using Gusto, QuickBooks, Veem, and GoCo. Market and Competitor Research Created presentations, reports, e-books, branding designs and slide decks for the company. Created legal contracts, NDAs, and SOPs for operations purposes. Managed logistics, order tracking, and placing for client products. Managed and analyzed data provided to the company by the US Air Force, and created reports/sheets based on said data. LESS RECENT WORKPLACES ARE LISTED ON THE SECOND PAGE ASCENSION BENEFITS (2021 - 2023) ADMINISTRATIVE ASSISTANT Data entered insurance policy data such as premiums, rates, payouts, and contributions provided by the insurance carrier. Met regularly with the CEO, and his secretary to discuss the changes in process, and implementation. Created,, and edited spreadsheets fit for the insurance policy. Contacted the insurance carriers, accessed their websites, and pulled client data from their database for report creation purposes. WATERMAN HOME LOANS & MORTGAGE 2022 - 2022 REAL ESTATE COLD CALLER VA JASON ENGLISH LANGUAGE CENTER (2018 - 2020) HUMAN RESOURCES MANAGER Processed Payroll and benefits for teachers, and non-teaching staff Logged working hours, approved leaves, handed out sanctions, conducted employee performance evaluations. Met with the clients prior to their enrollment, then conducted English aptitude tests to determine their proficiency, and planned out their lesson course. Managed office matters; including clerical work, processing paperwork, answering calls related to the business. Managed company phonebook, and email list on HubSpot, and PhoneBurner. Created comprehensive budget reports, and sales reports for the Performed outbound calls to both interested buyers, prospect sellers, and loan CEO. officers/brokers. Kept track of sales, and reach KPI. Created the CEO's social media landing page, and company logo, and business cards Booked appointments on GHL and Morgen. SAFE CHECK RADON (2021 - 2023) GENERAL VA/ VIRTUAL OFFICE MANAGER Managed the CEO's personal, and work emails, and phone number Created SEO and non-SEO content and ad campaigns for his social media accounts. Content made were articles, captions, blogposts, Meta ads, and email campaigns. Managed the overseeing of sales, growth, reach, and other KPIs specific to the business such as service area expansion, client correspondence, etc. Created regular reports on all KPI performances, and presented them to the CEO. Reached out to clients via text, call, and email. Scheduled clients on our CRM-specific calendar (ISN). Created company workflows, and process charts, as well as Loom videos for handoff training purposes. JOE GREEN -) PRIVATE CONTRACTOR - GENERAL VA Performed outbound and inbound calls for: real estate, property and asset recovery. Managed his clients' phonebooks, inboxes, and emails via our GoHighLevel platform, Nurture Ninja. Made outbound calls to prospect voters for the Vacaville mayoral elections for his campaign run. Conducted market research, and drafted business proposals for his outsourced clients. ACRE MORTGAGE (2020 - 2020) REAL ESTATE COLD CALLER VA Managed company phonebook, and email list on GoHighLevel, and RingCentral. Performed outbound calls to both interested buyers, prospect sellers, and loan officers/brokers. Booked appointments on Calendly and GHL. Kept track of sales, and reach KPI. SCOTT HUDSPETH (2020 - 2020) PRIVATE CONTRACTOR - REAL ESTATE COLD CALLER VA Managed company phonebook, and email list on PhoneBurner, GoHighLevel, and RingCentral, and Skype. Performed outbound calls to both interested buyers, prospect sellers, and loan officers/brokers. Made outbound calls to prospects who wanted to avail of Scott's free training. Kept track of sales, and reach KPI. TWIST-MEGA CONSTRUCTION & SUPPLY (2016 - 2018) GENERAL OFFICE ASSISTANT Entertained customers who would call us and inquire about their shipments, their order status, and our available inventory Created regular inventory reports, detailing the amount of stock that we had, and the amount of orders per item. Ordered inventory stock from our suppliers, and negotiated prices based on ordered amount. Initiated Payroll for all working staff. Handled clerical tasks such as preparing necessary paperwork for project bidding, and legal documents to be notarized.