DENNIS MUTUGI MBOGO | EXECUTIVE VIRTUAL ASSISTANT--
LinkedIn
Working Remotely
Professional Summary
I am an organized and detail-oriented virtual assistant with over 3 years of
experience providing administrative, technical, and creative support to businesses
and entrepreneurs. Skilled in managing tasks, coordinating schedules, handling
customer inquiries, and offering reliable communication. Adept at using various digital
tools and technologies to streamline operations and improve workflow efficiency.
Work Experience
Executive Virtual Assistant September 2022-Present
Upwork freelancer—Location (Remote)
● Schedule appointments, manage calendars, and coordinate meetings to
promote organization.
● Handle customer inquiries via email, chat, or phone, providing exceptional
service.
● Perform research tasks for market analysis, competitors, and client
projects.
● Manage and update client databases to ensure data accuracy and
confidentiality.
● Assist with preparing reports, presentations, and other documents.
● Use project management software (e.g., Asana, Trello) to track tasks and
deadlines.
● Coordinate travel plans and accommodations for clients when necessary.
Skills
Technical Skills
● Microsoft Office Suite (Word, Excel, PowerPoint)
●
● Google Workspace (Docs, Sheets, Drive, Calendar)
●
● CRM Software (Salesforce, HubSpot)
●
● Social Media Platforms (Facebook, Instagram, LinkedIn, Twitter)
●
● Project Management Tools (Trello, Asana, Monday.com)
●
● Communication Tools (Slack, Zoom, Microsoft Teams)
●
● Email Marketing (Mailchimp, Constant Contact)
Soft skills
● Communication.
● Teamwork.
● Adaptability.
● Problem-solving.
● Leadership.
● Work ethic.
● Time management.
● Digital marketing.
● Detail Orientation.
● Self-motivation and concentration.
● AI-powered tool proficiency.
● Organization.
● Email Management.
● Bookkeeping.
Education/Certification
Diploma in Business Management Jan 2018 - Jan 2020
Alison College
ALX Africa Jun 2022 - Aug 2022
Virtual Assistant Training.
