Dennis Morales

I have an extensive 2 years experience in the BPO industry. I have handled various accounts such as technical support and customer service for 2 years. I have developed different sets of skills such as an expert in Microsoft Office, being a critical thinker when it comes to problem-solving. I handle my projects mostly on my own and rarely ask for assistance. I use everything I have to gain an advantage, such as the internet and social media. I do extensive research to make sure that I would have a perfect result. I am always accurate at giving answers. I don't mind going the extra mile to achieve the results that I want. Below are the skills that I have acquired through years of experience.

• Communication
• Dependability
• Multitasking
• Initiative and problem-solving abilities
• Prioritizing
• Interpersonal skills
• Organization
• Technical skills

I would like to offer my skills to employers that might need the following:

• Technical support
• Sales support
• Customer service
• Virtual Assistant
• Email support
• Chat support
  And/or other businesses that need staff over the phone or do Admin Tasks.

Here are some things about myself:

• I have excellent English communication skills. (Written and Verbal).
• Knowledgeable in MS office.
• Excellent Customer Service Skills.
• Excellent Technical Service Skills.
• Ability to converse with people effectively and efficiently.
• Can easily learn new things.
• Can adapt to a fast-paced environment.

I can describe myself as:

• Revenue Generator
• Strong Personal Values
• Top Performer
• Community Minded Team Player
• Vision for Success
• Resolute and Decisive
• Growth and Development
• Accountable
• Goal Oriented
• Driven by Excellence
• Customer Focused
• Results Oriented and Pragmatic
• Positive Self-Starter
• Leadership
• Self-Determined

Perks of hiring me:

• I have an Excellent working environment.
• All equipment has Noise Reduction.
• I have two laptop computers that I use solely for work.
• Willing to work on your preferred schedule.
• Will provide an hourly update to clients to keep track of the progress.