Dennis Gitau
Executive Assistant
Tel: - | Email:-Portfolio | LinkedIn
Location : Kenya (GMT+3)
Detail-oriented Virtual Assistant with over 2 years of experience providing top-tier administrative
and executive support to remote and onsite teams. Proficient in calendar and inbox management,
project coordination, confidential communication, and workflow optimization. Skilled in tools such
as Google Workspace, Asana, Trello, Slack, and CRM platforms. Proven track record of improving
productivity, streamlining operations, and supporting high-level decision-making.
● Optimized daily operations and streamlined workflows using Asana and Trello, resulting in a
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30% increase in team efficiency and faster project delivery.
Coordinated and scheduled over 200+ executive meetings/events with zero scheduling
conflicts, improving executive time management and operational flow.
Developed and implemented a budget tracking tool that enhanced forecasting accuracy and
led to a 15% reduction in untracked costs.
Created structured data entry and reporting systems, reducing errors by 30% and improving
the quality and reliability of internal reports.
Managed procurement and monthly expense reports, minimizing office supply shortages by
25% through proactive resource planning.
Prepared high-quality presentations and reports for leadership, enabling more informed
strategic decision-making and professional communication.
Maintained 100% confidentiality when handling sensitive information, earning the trust of
senior executives and safeguarding company data.
Hard Skills
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Calendar & Meetings: Google Calendar, Outlook, Zoom, Google Meet
Communication & Collaboration: Slack, Microsoft Teams, Gmail, Zoom Chat
Project Management: Asana, Trello, ClickUp
Document Management: Google Docs, Microsoft Word, Google Drive, Dropbox
Spreadsheets & Data Entry: Excel, Google Sheets
Presentations & Visuals: PowerPoint, Google Slides, Canva
CRM Tools: HubSpot, Salesforce
Social & Web Tools: Canva, template-based website editors
Bookkeeping & Invoicing: QuickBooks, Wave, FreshBooks
Automation & Productivity Tools: Zapier, Notion
Customer Support Tools: Zendesk, Intercom, Freshdesk
Soft Skills
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Multitasking & Time Management – Efficiently handles multiple tasks and deadlines.
Problem Solving & Critical Thinking– Quickly identifies issues and finds effective solutions.
Adaptability & Flexibility – Works well with various tools, time zones, and shifting priorities.
Effective Communication – Clear and professional in both written and verbal interactions.
Collaboration & Teamwork – Listens actively and supports team objectives positively.
Attention to Detail & Accuracy – Produces precise, error-free work consistently.
Professionalism & Confidentiality – Respects privacy and handles sensitive info discreetly.
Virtual Assistant (Remote)
Superfine (Atlanta Georgia)
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Jan 2024 – Dec 2024
Scheduled 200+ meetings with zero conflicts using Google Calendar and Zoom.
Managed email, calls, and messages, maintaining a 95%+ response rate.
Created 30+ branded documents monthly (SOPs, proposals, contracts).
Documented legal discussions accurately, supporting compliance efforts.
Prepared executive-level reports, presentations, and meeting agendas.
Led project workflows in Asana, improving task completion by 30%.
Maintained cultural sensitivity in client communications across regions.
Updated timelines and reports, helping leadership meet 100% of deadlines.
Handled travel bookings, calendar blocks, and reminders for executives.
Organized and maintained digital filing systems via Google Drive and Dropbox.
Conducted online research to support decision-making and strategic planning
Virtual Assistant (Remote)
Omnigoat
Jul 2023 – Dec 2023
● Streamlined task coordination and project tracking using Trello and Asana.
● Managed procurement processes, reducing office supply gaps by 25%.
● Created budget tracking templates to enhance cost control and planning.
● Ensured data accuracy across operational spreadsheets and records.
● Supported executives with discreet handling of confidential information.
● Prepared bi-weekly status reports to aid in timely decision-making.
Thika Medical School – Diploma of Science in
Laboratory Technology|
Aug 2021 – Dec 2024.
CERTIFICATIONS
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Certificate in Virtual Assistant – Alx Academy Find here (May 2024 - Oct 2024)
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Certificate in Workflow Specialist – Asana
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Relevant Coursework: Calendar & Email Management · Document Preparation · CRM Tools
Find here (Jan 2024 -March 2025)
(HubSpot, Salesforce) · Project Management (Asana, Trello) · Google Workspace · Client
Communication · Data Entry & Reporting · Proposal & SOP Writing
