Dennis Cadayong

I am a sales oriented professional with solid expertise in client relationship management, customer service satisfaction, and retention and employee development. I possess astute business understanding and experienced in contributing to strategic planning, delivering improvements in processes, productivity and cost.With more than a decade of experience as as a Team Leader, I supervise team of 12-15 sales associates to manage clients KPIs, maintain profit objectives and analyze future trends.

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In all positions I have held, I have fostered strong relationship with customers and strategic associates. Working as a Team Leader for more than 10 years for companies such as Lycamobile, Ibex Global, Acquire Asia Pacific handling North America’s biggest Telco Company (AT&T) and Cable companies such as Comcast, Timewarner Cable, I was able to meet and exceed all KPIs set by clients and continuously gained respect from co leagues and management through effective communications. I was awarded several times as Top Team Manager for IPTV and DTV during our monthly recognition as well as Top Team Manager for VOC (csat). Last 2018, my team was recognized as the Top Team of the Year