DENISE A. STONE
- |-| www.apitechwriter.com | linkedin.com/in/denisearlenestone
SENIOR TECHNICAL WRITER & EDITOR
PROJECT MANAGEMENT | WRITING & EDITING | DEVELOPER DOCUMENTATION
Technical writer and editor with B.S. in Computer Science who has created more than 30,000 pages of content in 20+ years.
Strengths include project management, attention to detail, and adaptability to new tools and technologies. Extensive
experience producing developer (APIs/SDKs) documentation. Enthusiastic self-starter with the ability to meet tight
schedules, work independently, and collaborate effectively with team members to develop documentation from concept to
delivery.
PUBLICATION & DEVELOPER TOOLS
Desktop Publishers & Word Processors:
Illustration & Screen Capture Tools:
Web Design:
Programming Languages:
Developer & QA Tools:
Other:
FrameMaker, Word, PowerPoint, Acrobat DC
SnagIt, Photoshop, Illustrator, Capture
HTML, JavaScript, Markdown, Adobe GoLive
C, C++, Java, Perl, XML
Git, Perforce, BSM, Jama, Jira (Agile), Bugzilla, DMI (GAM/Green Form),
ClearCase, SourceSafe, CVS, PeRCS
ServiceNow, Salesforce, Slack, Doxygen, Excel, Outlook, VIM, XML Copy Editor
PROFESSIONAL EXPERIENCE
UC BERKELEY SPACE SCIENCE LABORATORY | 3/2018 to 5/2018
Contract Senior Technical Writer / Editor
• Edited and formatted a proprietary Concept Study Report that was submitted to NASA.
CHRISTENSEN FARMS | 11/2015 to 5/2018
• Created the Live Haul Independent Contractor Work Specifications.
Contract Senior Technical Writer / Editor
TIVO, INC. | 10/2013 to 10/2016
FTE Senior Technical Writer
• Created operational documentation (TiVo Product Support Handbook, TiVo Warehouse Staging Guide, TiVo Onsite
Installation Guide) and Train the Trainer courses for TiVo’s domestic and international Cable Operator (MSO)
customers, Network Operations Center, and the TiVo Call Center.
• Scoped release readiness changes for both hardware and software projects.
• Saved the company 1,000+ labor hours by developing a solution to import MS Word content into ServiceNow with
no loss of formatting.
• Eliminated redundancy in the Network Operations Center (NOC) documentation suite by 50%.
• Managed the Learning & Development lab; tracked software installations and all departmental equipment.
• Tested client and mobile software; reviewed external departmental documentation and UI specifications; provided
useful feedback to the engineering and QA teams.
SITUNE CORPORATION | 5/2013 to 9/2013
• Documented data sheets for semiconductor technology.
Contract Senior Technical Writer / Editor
CALIFORNIA POULTRY FEDERATION | 3/2010 to 5/2010
Contract Senior Technical Writer / Editor
• Updated high school curriculum for the California Career Technical Education Content Standards in Agriculture.
Denise A. Stone | - |-
PROFESSIONAL EXPERIENCE, CONTINUED
MOTOROLA | 10/2006 to 2/2009
Contract Senior Technical Writer / Editor
• Created the AT Commands Reference for Motorola OS Handsets. Collaborated with Australian team to document all
of the Attention (AT) commands and usage.
• Collaborated with Brazilian team to update the Java ME SDK Developer Guide XML files using XML Copy Editor.
PALM | 3/2007 to 4/2008
Contract Senior Technical Writer / Editor
• Edited and updated Doxygen comments in header files for the Palm OS Platform Developer Guide. Evaluated the
completeness of the header files in the .chm files.
PALMSOURCE | 1/2004 to 7/2004
Contract Senior Technical Writer / Editor
• Created the Palm OS Protein C++ Compiler Language & Library Reference, which documents the C/C++ language and
runtime libraries used with the Palm OS 6 Compiler Tools.
SONY PLAYSTATION | 9/2003 to 1/2004
• Revised the DevNet developer support web site.
Contract Senior Technical Writer / Editor
PDI/DREAMWORKS | 8/2002 to 3/2003
Contract Senior Technical Writer / Editor
• Documented the proprietary job-environment tools using IRIX 6.5 on an SGI platform to run FrameMaker and UNIX
on a Linux box.
• Documented Perl modules and methods in the PeRCS API Reference Guide.
• Edited and updated the Script Language Encyclopedia.
Contract Senior Technical Writer / Editor
SUN MICROSYSTEMS | 6/2001 to 7/2001
• Edited and updated the Qube 3 Software Architecture Developer’s Guide.
ADOBE SYSTEMS | 5/1998 to 3/2000
FTE Lead Technical Writer / Editor
• Managed the suite of Adobe Acrobat SDK documentation (30 documents). Authored over 50% of the suite.
Completed all production work, including QA on all source and PDF files.
• Documented the Acrobat Core API Reference, which consisted of standard C header files.
• Provided direction, assignments, peer review, and feedback to members of the Acrobat team.
• Received recognition as MVP (Most Valuable Player) for Developer Technologies.
ORACLE CORPORATION | 8/1997 to 5/1998
FTE Senior Technical Writer
• Documented the Oracle Video Server API (modules, interfaces, and methods), which consisted of IDL-defined object
interfaces and standard C header files.
APPLE INC.| 8/1994 to 5/1997
FTE Technical Writer
• Used OOD/OOP development tools to document OpenDoc classes and methods in the OpenDoc Class Reference for
the Mac OS.
• Read C++ source files and used OOD/OOP development tools to document object-oriented, modular, cross-platform
framework of C++ classes to create OpenDoc parts in the OpenDoc Development Framework (ODF) Class Reference.
EDUCATION
Bachelor of Science, Information and Computer Science
Bachelor of Science, Animal Science, summa cum laude
Golden Key International Honour Society
Phi Kappa Phi Honor Society
UNIVERSITY OF CALIFORNIA – IRVINE, CA
CALIFORNIA STATE UNIVERSITY – FRESNO, CA
