Denise Marrylou Galido

Denise Marrylou Galido 📞 - | ✉️-WORK EXPERIENCE Dec 2021 – Dec 2024 Executive Virtual Assistant | Jaro Group, LLC (Remote) LinkedIn Engagement and Strategy ● ● Managed and doubled LinkedIn connections, enhancing visibility and networking opportunities. Designed targeted outreach campaigns, achieving increased engagement and network growth. Email Marketing and Lead Generation ● ● Created email campaigns with above-average open rates and engagement. Maintained a 120+ contact list in ConvertKit for optimized communication. Podcast Coordination ● ● Researched podcast opportunities aligned with company objectives. Scheduled and managed podcast appearances, boosting company exposure. Content Creation and Strategy ● ● Drafted LinkedIn posts, email campaigns, and social media content to highlight leadership insights. Pioneered strategies for audience-focused messaging, including innovative video content. Administrative Support ● ● Organized sensitive company data, including passwords and CRM information. Managed scheduling and task prioritization to support seamless operations. Client Relationship Management ● ● Developed micro-targeted email lists for effective client engagement. Analyzed trends to drive actionable business insights. Apr 2017 – 2021 (Remote) Freelancer Virtual Assistant Social Media Marketing ● Devised and implemented social media strategies, including content creation and scheduling. Shopify Virtual Assistant ● Proficient in Shopify management, ensuring excellent customer experience and inventory upkeep. Database Management ● Administered CRM systems, lead sourcing, and data entry, improving operational efficiency. Real Estate Administration & HR Support ● Conducted property mapping and email campaigns; oversaw onboarding and payroll tasks. LinkedIn Administration ● Utilized LinkedIn for lead generation and recruitment, expanding networks and streamlining hiring processes. Podcast and Transcription Services ● Provided podcast coordination and transcription services, ensuring organized information for clients. Lead Generation and Credit Analysis ● Generated leads and conducted credit repair analysis, enhancing client satisfaction and credit profiles. Jul 2015 – Jul 2019 Operations/Admin Support | goFluent Phils Inc ● ● Provided technical and administrative support for trainers across multiple regions, including the US, Canada, UK, and Europe, via instant messaging, phone, email, and remote assistance (TeamViewer). Managed email accounts and updates using Google Mail, ensuring seamless communication and operations. ● ● ● ● ● Mediated between end-users and IT teams to address and escalate system bugs and errors effectively. Replicated and documented system issues, contributing to the creation of improved internal processes. Delivered urgent technical support for internal clients, resolving critical software and lesson-related issues promptly. Managed Learner Management System (LMS) accounts and billing requests, including lesson cancellations and scheduling. Generated comprehensive monthly and weekly reports to support managerial decision-making. EDUCATION Nov 2009 – Apr 2013 BS HRM | Visayas State University SKILLS ● ● ● ● ● ● Real Estate Social Media Strategy Admin & Executive Assistance Email and Chat Support Lead Generation CRM Management