Denise Faye Capuyan

PROFILE I am an experienced Virtual Assistant seeking a fulltime position in the field of E-commerce, Marketing, and Social Media Communications, with an opportunity of career advancement that would utilize my skills and abilities where I can apply my knowledge and ideas for continuous improvement. DENISE FAYE CAPUYAN VIRTUAL ASSISTANT EDUCATION BACHELOR OF COMMERCE MAJOR IN MANAGEMENT HOLY CROSS OF DAVAO COLLEGE 2005 - 2009 CONTACT --Davao City, Philippines REFERENCES Kyle Yu-Laurent Fassert-Maricar Tinitigan- EXPERIENCE Amazon Virtual Assistant Boonix June 2018 - March 2020 Adding/Listing of products manually and via tools provided. Title and Product Description Builder, Creating/Merging of products with variations. Store Management and Inventory Management. Look for Competitors and conduct Price matching. Customer Support answers inquiries, complaints via email in real time. Tactfully handle dissatisfied customers, deal with shipments that are lost and more. Create Amazon Promos, Gift Card, BOGO and other sales marketing strategy. Performs link development outreach, contacting vital targets for Search campaigns. Monitors client Search rankings and performs keyword research using industry-standard tools. Ecommerce Admin/Virtual Assistant Disignir Inc. May 2017 - June 2018 Special assistance with projects or personal matters. Helping the Client to schedule travel plans, Assisting the Client in decision making and all duties assigned to me. Creating reports, marketing strategies and conducting correspondent duties associated with the job. Perform keyword research in coordination with relevant objectives to optimize existing content and etc. TOOLS Google Docs Google Spreadsheet Microsoft Excel, Word Amazon Seller Central Amazon Vendor Central Dropbox Manychat Jungle Scout DSM Tool Hydra Lister ASIN Inspector Zik Analytic Yaballe Keepa Price Blink Ring Central Slack Tettra Asana Trello Whatsapp Google Hangouts Buffer Hootsuite GramKosh FileVine Zendesk Freshdesk Ship Station SKILL SET Hard Skills: Social Media Marketing Digital Marketing E-commerce Listing Drop shipping Marketing Research Layout Design Soft Skills: Dedicated Teamwork Trustworthy Detail Oriented Time Management Ability to Work under Pressure Assess social media marketing strategies to determine the rate of return. Provide and manage online marketing campaigns effectively driving brand awareness, engagement, and traffic to social media pages. Social Media Management Laurent Organisation Virtuelle Jan 2018 - March 2018 Assess social media marketing strategies to determine the rate of return. Provide and manage online marketing campaigns Effectively driving brand awareness, engagement, and traffic to social media pages. Achieve a strong, visible social media presence and develop concepts with viral potential. Continuously monitor online public relations and ensure the success of client programs. Social Media Management VisueLayer Feb 2016 - April 2017 Assess social media marketing strategies to determine the rate of return. Provide and manage online marketing campaigns Effectively driving brand awareness, engagement, and traffic to social media pages. Achieve a strong, visible social media presence and develop concepts with viral potential. Continuously monitor online public relations and ensure the success of client programs. Gaining Organic followers each day. Looking for Brands to collaborate with and promote the services. Amazon Product Researcher LKR Financial Dec 2016 - March 2017 Perform a thorough product research based on some criteria and then select the ones which fit the bill. Help the Client to choose the right products to sell in the best possible niche. Improve the products and service after taking the reviews and customer complaints into consideration.