Denise Cordero-∙ 22 Keyes Drive, Apt. 12, Peabody, MA 01960 ∙ -
Professional Summary
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Over 25 years’ experience working in health care from front office administration, medical assisting, to
practice management and consulting.
Strong background in project planning and executing policies and procedures to ensure cost effective
quality and efficiency of operations.
Hands-on manager with highly developed leadership skills and experience cultivating strategic business
partnerships with suppliers, provider relations’ representatives alike.
Proven success of boosting company revenue through tactical collection efforts and up-to-date
information of payor specific rules for reimbursement.
Team-building leader with extensive experience recruiting and cross-training multi-functional staff,
developing productivity, boosting morale and creating effective on-going training programs.
Persuasive communicator with well-developed presentation and interpersonal skills.
Core Strengths
Staff Training & Development
Medical Knowledge & Terminology
Employee Motivation
Project Management
Revenue Cycle Management
Policies & Procedures
Customer Service
Contract Negotiations
Team Building
Problem Solving
Coding, CPT, ICD-10
IT Management
Experience
Self Employed
Business & Life Coach August 2013– Present
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Work with several physicians privately in different capacities based on need including but not
limited to: startups, revenue cycle management, recruiting and retaining staff, and business
coaching
Serve as an accountability partner to women clients using a holistic approach helping to provide
personal transformation through goal development and achievement.
Brooksby Village Medical | 100 Brooksby Village Rd, Peabody, MA 01960
Practice Administrator & Executive Leadership Team June 2019- March 2021
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Executive Team member for a CCRC campus of about 1800 residents
As Administrator overseeing operations of our on-site Medical Center
Responsible for meeting or exceeding Medical Center financial goals by overseeing provider
productivity, increasing resident penetration and maximizing reimbursements.
Prepare Medical Center annual capital budget of about $1.6M a year
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Direct and manage medical center support staff
Revitalize Your Life: Harnessing Your Body’s Healing Power, a full-day holistic wellness event
including tai-chi, sound healing, reflexology, massage, nutritional education, meditation and reiki.
CCRM Boston | 300 Boylston Street, Ste. 300, Chestnut Hill, MA 02459
Business Office Manager March 2018- June 2019
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Directed all operations, human resources and finance functions for business office and front
desk employees.
Developed operation guidelines, policies and procedures to support management objectives. Act
as a resource for all business office matters.
Responsible for revenue cycle management
Well Life | 2 First Avenue, Ste. 215, Peabody, MA 01960
Practice Manager May 2006 – June 2017
Comstar, Inc| 8 Turcotte Drive, Rowley, MA 01969
Billing Manager 2005 – 2006
athenahealth| 311 Arsenal Street, Watertown, MA 02472
Client Services Regional Analyst-
Revenue Specialist-
Lawrence Family Doctors| 101 Amesbury Street, Lawrence, MA 01840
Office Manager-
Education
Artist of the Spirit
Certification in Life Coaching
2016
Certified Professional Coder
American Association of Professional Coders
2009
Certified Medical Assistant
American Association of Medical Assistants
2009
Medical Assistant Certificate
Northern Essex Community College, Haverhill, MA
(Graduated Summa Cum Laude)
2001
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