DENILSON
DUARTE
PROFILE
WORK HISTORY
Hardworking Customer Service and
seller
A representative with experience
working with international customer
bases.
Committed to maintaining
professional relationships with clients
to increase profitability and drive
business results. Promoting company
products and maintaining loyal,
satisfied customers. Focused on
surpassing expectations and driving
team success.
Customer Service Representative
at Sitel Nicaragua
2020 - 2021
Maintained customer satisfaction with forward-thinking strategies
focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to
special needs or wants.
recommend appropriate solutions.
Fielded customer questions regarding company services, sales, current
prices, and upcoming company changes.
Assisted customers with setting appointments, special order requests,
and arranging services contracts.
CONTACT
CELLPHONE:-
Appointment setter-Customer support.
Alliance Health Florida US-
EMAIL:-
Book appointments, encouraging customers to set up payments
upfront.
Provide company services, and prices, advise customers regarding
spots, and timeframe.
Encourage customers to choose our services.
SKILLS
EDUCATION
Good listening skills
Order fulfillment
Advance multitasking skills
Excellent typing capabilities
MS Office basic level
Nicaragua Central University
2016
Bachelor
2019
General computer operator
2020
Restaurant, Bar, and Cafeteria Service Technician
LANGUAGES
Spanish – Native
English – Advance