Deniece Jamaica E. Quizon

Deniece Jamaica E. Quizon

$4/hr
Customer Service, Sales and hosting. I've been doing this for almost 6 years now.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
32 years old
Location:
Manila, Metro Manila, Philippines
Experience:
5 years
Deniece Jamaica E. Quizon 1146 Camba Ext. Tondo, Manila--March 13, 1993 OBJECTIVE To secure a position with a well-established and growing company where I can contribute and effectively utilize my knowledge and experience and develop as well my communication, analytical and management skills. PROFESSIONAL EXPERIENCE Pru Life UK Uptown Parade, BGC, Taguig City Licensed Financial Consultant (July 2017- Present) Duties & Responsibilities:  Arrange/schedule a meeting with client  Identify the financial needs and wants of the client  Present a financial product that solves the financial needs of the client  Regularly provide continuous after sales service in order to get referrals  Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. IBM Global Services Net Lima Bldg., BGC, Taguig City I. Ethics and Compliance Junior Auditor (May 2017 – June 2018) Duties & Responsibilities: ● Conducting investigations on an employee using data analysis techniques ● Conducting investigations for several employees for a particular country/region ● Recommends actions to Compliance and Legal Team to be taken on observation ● Prepare audit Memo reports ● Issue educational emails to employees who violated the Company and Country residence’s policies ● Analyze potential risks within specific areas of the organization in order to avoid compliance issues ● Record any compliance training by company employees is another aspect of maintaining compliance documents II. Education Reimbursement Processor (August 2015 - April 2017 ) Duties & Responsibilities: ● Receipt Auditing for Education Reimbursements for job-related and personal related courses ● Answer tickets regarding inquiries and additional information needed from the client ● Recommend process improvements ● Ensure compliance with all internal controls and established policies and procedures Bank of the Philippine Islands Intramuros Branch Customer Service Associate (July 2013- March 2015) Duties & Responsibilities: ● Identify customers, validate and encash checks ● Accept cash and checks for deposit and check accuracy of deposit slip ● Process cash withdrawals ● Record all transactions promptly, accurately and in compliance with bank procedures ● Answer inquiries regarding checking and savings accounts and other bank related products ● Explain, advise on and promote bank products and services to customers EDUCATIONAL BACKGROUND SY- Bachelor in Banking and Finance Polytechnic University of the Philippines Sta. Mesa, Manila SY- Gregorio Perfecto High School Ricafort St. Tondo, Manila PRACTICUM March-May 2012 Development Bank of the Philippines Manila Branch ACHIEVEMENTS Civil Service – Professional Passer - May 2012 BPI - Top Referrer for Investment Account - 2014 IBM Delivery Excellence Award - Q3 2015 IBM People of the Month - September 2015 IBM Manager’s Choice Award - 2015 & 2017 IBM Team Member of the Month - September 2016 IBM Exemplary Employee Award – 2016 & 2017 CHARACTER REFERENCE Lhea Rose Atencio Quality Review Analyst Willis Towers Watson Philippines- Marina Pena Fin & Admin Delivery Team Lead IBM Global Services- Marlon Brunio Sales Manager Citibank-
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