D EMITA H OLLIE
SALES PROFESSIONAL-|-| linkedin.com/in/demitahollie/ | Rock Hill, SC, 29732
SUMMARY AND KEY SKILLS
Creative and detail-oriented Sales Professional with experience in digital marketing, content strategy, driving lead
generation, and increasing sales. Consistently surpasses sales goals, improves efficiency, and provides superior customer
service. Excels at handling multiple projects and meeting tight deadlines. Possesses excellent verbal and written
communication skills. Embraces change and adapts to new technology quickly. Works successfully within remote and
distributed environments.
Sales | Marketing | Digital Marketing | Sales CRM | Marketing Campaigns | Coordination | Collaboration | SEO
Website Analytics | Conversion Rate Optimization (CRO) | Technically Savvy | Written and Verbal Communication |
Sales Reporting | Database Management Multi-tasking Organization | Writing and Grammar | Paid Social Media
Marketing | Paid Search Marketing | Organic Social Media | Technical Audits | Sales Reporting | Management | Remote
PROFESSIONAL EXPERIENCE
CAREER BREAK
03/2020 – PRESENT
• One of several people laid off due to the Covid-19 pandemic
DIGITAL STRATEGIST/CLIENT SERVICES | COALITION TECHNOLOGIES
01/2020 – 03/-% REMOTE
• Created positive customer experience by educating customers about products, answering questions, and
overcoming objections
• Navigated across multiple systems to access accurate information regarding customer questions
• Managed multiple time sensitive projects on schedule and exceeded sales goals
Value Added
•
Shattered performance records in talk time 30 % and highest number of calls per day
SENIOR ACCOUNT EXECUTIVE | STRONG MANUFACTURERS | PARTIAL REMOTE
Charlotte, NC
•
•
•
•
04/2019 – 01/2020
Created and prioritized strategic target account lists
Managed data and marketing lists, engaged clients in learning key decision makers, and collected key client
information
Communicated and solicited business in a high-volume office environment via phone, e-mail, skype, face-toface, and contact management system
Connected and quickly built rapport with key contacts and prospects
Value Added
•
•
Average conversion 3 months, over 50% growth of net sales in the last quarter
Attained and exceeded quarterly quotas of qualified opportunities consistently while building a pipeline and
executing the early stages of the sales process
MANAGER, STRATEGIC PARTNERSHIPS | SC JOHNSON PROFESSIONAL
Charlotte, NC
•
•
•
10/2017 – 04/2019
Established strong relationships with internal and external sales organizations and with distribution partners
Managed and educated portfolio of existing customers while growing new business via phone, e-mail, and eblasts
Utilized sales and market data to recommend strategies for business growth
Value Added
•
•
Average conversion 6 months, 7% growth of net sales in last quarter
Bolstered existing strategic accounts 25% and ensured continued growth, profitability, and strong customer
relationships
SENIOR BUSINESS SOLUTIONS CONSULTANT | CARDCONNECT
Honolulu, HI
•
•
•
07/2016 – 10/2017
Detected opportunities while building pipeline to establish and maintain relationships with profitable accounts
Maintained knowledge of products, services, and current events within the financial industry
Ensured client data was correct and up to date within Salesforce and conducted contact with existing clients
Value Added
• Average conversion 3 months, 9% growth of net sales in the last quarter
• Exceeded goal 15 % consistently for number of new customers signed onto merchant services
LEADGEN-BUSINESS DEVELOPMENT | THEDEBGROUP
09/2014 – 07/2016
Charlotte, NC
•
•
•
Conducted research to detect prospects and contacted leads by email and phone calls
Identified key buying influencers within those prospects to determine budget and timeline
Maintained and entered accurate data for new and prospective clients in Sales Logix
Value Added
•
•
Average conversion 1 month, 19% growth of net sales in 2015, 22% growth of net sales in 2016
Achieved over 100% of quota quarterly
SALES MANAGER | SALES PROFESSIONAL | RED VENTURES
Charlotte, NC
02/2013 – 09/2014
• Coached sales staff to develop required sales skill sets and empowered them to meet and exceed sales goals
• Documented coaching plans, highlighted key wins, and focused areas on a regular basis
• Managed inbound, unsolicited prospect calls and converted them directly to sales
Value Added
•
•
Average conversion 20-30 minutes, 25% growth of net sales in 2013, 17% growth of net sales in 2014
Performed in the top 20% of company across all businesses
MILITARY EXPERIENCE
AUTOMATED LOGISTICAL SPECIALIST | UNITED STATES ARMY
03/2008 – 10/2014
TECHNOLOGIES – A D OPTI N G N E W TE CHN OL OGI E S QUI CKL Y A N D IN DE PE NDE NT L Y
CRM, Sales, and Business Programs: Salesforce, Saleslogix, VanillaSoft, Yardi, Adobe Photoshop, Google Slides, Pipedrive
CRM
Microsoft Office: Word, Excel, PowerPoint
Remote Work Collaboration Tools: Outlook, Gmail, Dropbox, Google Drive, GoToMeeting, Zoom, Skype, Google
Hangouts, Google Meet, MS Teams, Slack Phone, Email
EDUCATION AND RELATED TRAINING
Bachelor of Science | Marketing
University of Phoenix | Virtual, Remote
Associate of Arts | Information Technology
University of Phoenix | Virtual, Remote
