Delia Pumar

Delia Pumar

$5/hr
Remote Customer Service Specialist, Online Travel Agent
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Dumanjug, Cebu, Philippines
Experience:
2 years
DELIA PUMAR - VIRTUAL ASSISTANT--| www.linkedin.com/in/delia-pumar-a5274 Cebu, Philippines SUMMARY Dedicated and adaptable professional seeking a Virtual Assistant role. Leveraging my extensive experience in customer service, travel coordination, and household management, I aim to provide seamless support to clients in a remote setting. My goal is to bring efficiency, reliability, and exceptional attention to detail to every task. KEY SKILLS & COMPETENCIES Microsoft Office (Word, Excel, PowerPoint) & Google Workspace Data Entry & Database Management Customer Service & Client Relations Travel Planning & Coordination Email & Calendar Management Problem-Solving & Time Management Fluent in English Attention to Detail & Confidentiality Handling WORK EXPERIENCE Oct 2019 - Dec 2024 Nanny/Housekeeper - Private Families - Dubai, UAE Provided childcare with a focus on nurturing development and ensuring safety. Assisted families in daily scheduling, organization, and problem-solving. Developed strong multitasking, time management, and confidentiality handling skills. Supervised and engaged children in various activities, including playtime, meals, and outings. Online Travel Agent _ Fidato Travel & Tours Cebu, Philippines Apr 2017 - Apr 2019 Provided personalized travel planning services, catering to individual preferences and budgets. Managed travel bookings, including flights, accommodations, and transportation, ensuring accuracy and customer satisfaction. Proactively resolved travel-related issues, including cancellations and rebooking requests. Delivered promotional content and travel brochures to inspire and inform clients. EDUCATION Bachelor of Arts Major in Office Management - Undergraduate 2006 - 2007 University of Cebu Visayas Region, Philippines Bachelor of Science in Information Technology - Undergraduate 1997 - 1999 University of Cebu Visayas Region, Philippines Total Units taken - 115 ADDITIONAL INFORMATION Open to freelance and remote work opportunities. Willing to learn new tools and skills for virtual assistance roles. Strong adaptability to various professional environments.
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