DELIA PUMAR - VIRTUAL ASSISTANT--|
www.linkedin.com/in/delia-pumar-a5274
Cebu, Philippines
SUMMARY
Dedicated and adaptable professional seeking a Virtual Assistant role.
Leveraging my extensive experience in customer service, travel coordination,
and household management, I aim to provide seamless support to clients in a
remote setting. My goal is to bring efficiency, reliability, and exceptional
attention to detail to every task.
KEY SKILLS & COMPETENCIES
Microsoft Office (Word, Excel, PowerPoint) & Google Workspace
Data Entry & Database Management
Customer Service & Client Relations
Travel Planning & Coordination
Email & Calendar Management
Problem-Solving & Time Management
Fluent in English
Attention to Detail & Confidentiality Handling
WORK
EXPERIENCE
Oct 2019 - Dec 2024
Nanny/Housekeeper - Private Families - Dubai, UAE
Provided childcare with a focus on nurturing development and ensuring
safety.
Assisted families in daily scheduling, organization, and problem-solving.
Developed strong multitasking, time management, and confidentiality
handling skills.
Supervised and engaged children in various activities, including
playtime, meals, and outings.
Online Travel Agent _ Fidato Travel & Tours
Cebu, Philippines
Apr 2017 - Apr 2019
Provided personalized travel planning services, catering to individual
preferences and budgets.
Managed travel bookings, including flights, accommodations, and
transportation, ensuring accuracy and customer satisfaction.
Proactively resolved travel-related issues, including cancellations and
rebooking requests.
Delivered promotional content and travel brochures to inspire and inform
clients.
EDUCATION
Bachelor of Arts Major in Office Management - Undergraduate
2006 - 2007
University of Cebu
Visayas Region, Philippines
Bachelor of Science in Information Technology - Undergraduate
1997 - 1999
University of Cebu
Visayas Region, Philippines
Total Units taken - 115
ADDITIONAL INFORMATION
Open to freelance and remote work opportunities.
Willing to learn new tools and skills for virtual assistance roles.
Strong adaptability to various professional environments.