Deivid Arias Mejia

Deivid Arias Mejía 1 km north from Carlos Alvarado Stadium Heredia, Santa Bárbara, 40401 (--4/11/2025 I am writing to express my strong interest in the position. With a solid background in customer process analysis, order management, and client-facing roles, I bring a proven track record of driving operational efficiency, improving customer experience, and managing high-impact accounts such as PG USA, Amazon, and Costco. Currently, I serve as a Customer Process Analyst at Intel Corporation through SGF Global, where I manage complex order processes using SAP and SharePoint, ensuring accuracy and top-tier customer service. Previously at Infosys BPM, I handled key client accounts and resolved high-pressure logistical challenges while maintaining excellent relationships with stakeholders. My hands-on experience with tools like SAP, Salesforce, and Microsoft Office, along with my Lean Six Sigma Green Belt certification, allows me to optimize workflows and support strategic business goals effectively. I take pride in being a solution-oriented professional who thrives in fast-paced environments. Whether it’s addressing last-minute order escalations or streamlining cross-functional communication, I stay focused, adaptable, and proactive. I also bring bilingual fluency in English and Spanish, making me a valuable asset to international teams. I am excited about the opportunity to bring my skills and experience to your team, and I’m confident I can contribute to your company’s continued success. Thank you for considering my application. I look forward to the possibility of discussing how I can support your goals in greater detail.